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my key doesn't work after I upgrade windows 8 to 8.1 pro

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  • Windows 8
Last response: in Windows 8
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November 18, 2013 1:09:09 AM

today I tried to upgrade my windows 8 pro to 8.1 pro. the upgrade was completed, but i got a black screen.
it said my key was used on another computer. i do nothing, just upgrade, why this happened?

More about : key work upgrade windows pro

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November 18, 2013 1:20:39 AM

Call microsoft.
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November 18, 2013 1:25:47 AM

Deuce65 said:
Call microsoft.


^ This.
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November 19, 2013 11:24:53 PM

thanks for your suggestion.
i called ms, they suggested me to contact the key provider.
so i emailed to REDACTED - SS . and they helped me reactivate.
thank you, tomshardware, it is very useful.
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December 11, 2013 1:58:03 AM

I am having a similar problem with my Lenovo Twist, I bought this laptop through Amazon, to whom should I send an email to rectify this issue. Kindly help.
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December 11, 2013 1:47:19 PM

Jayakumarca said:
I am having a similar problem with my Lenovo Twist, I bought this laptop through Amazon, to whom should I send an email to rectify this issue. Kindly help.


I would call MS first, and if they can't help, Lenovo.

And next time start a new thread and you'll get more help!
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December 14, 2013 3:33:14 AM

mi1ez said:
Jayakumarca said:
I am having a similar problem with my Lenovo Twist, I bought this laptop through Amazon, to whom should I send an email to rectify this issue. Kindly help.


I would call MS first, and if they can't help, Lenovo.

And next time start a new thread and you'll get more help!


I tried calling both and I am yet to get it resolved. Thanks for your help.
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