AMD RAIDXpert Going Offline

killaconor

Honorable
Oct 6, 2012
22
0
10,510
Hey everyone, I've been having a problem with my Raid array. I'm using an ASUS Sabertooth 990fx R2.0 on Windows 8.1 with Two Western Digital Caviar Black 1Tb HDD's in Raid 0 and Two 60gb SSD's for my OS. The problem occurs when I start my computer and it goes to the Desktop. Sometimes I get an error saying Logical drive "HDD has gone offline" and I cannot get access to the drive. I have updated my Bios and drivers but there wasn't an update for the RAID array for W8.1. So I'm still using the drivers from Windows 8 on my RAID. Could this be a sign that my HDD's are failing and I'll need to replace them? I've only had them for two years. Any help is much appreciated!
 

popatim

Titan
Moderator
yes the first step would be to test the drives outside of the raid array.
Disconnect the 2 blacks from the amd ports and connect one of them to the asmedia port. Enable the asmedia sata3 controller in ahci mode and then boot up and test the drive.
Then you can repeat the test with the other drive connected.
http://support.wdc.com/product/download.asp?groupid=613&lang=en

When you're done you can connect them back to the AMD raid ports and power back up.

Note - this will not affect the raid unless the drive(s) actually has problem. I assume you already have a current backup of important data, which you should always have, but if not then that would be the first thing to do.