Hi I have the item in the subject bar and I can play DVD's back on my very old laptop which is running an old version of Windows but my new laptop which runs Windows 8 is unable to play it. I have also tried plugging this device in to my Smart TV but that will not pick it up either. Can anyone advise what I need to do please?
Go to the store and fetch yourself a brand new external DVD Drive. The one which you are currently having right now is not supported by your Windows 8 running laptop and your Smart TV. So the only way to solve this is by getting a new one and it should work fine.