Computer connected to network but showing no internet access of Wifi or LAN

Archany

Honorable
Nov 19, 2013
6
0
10,510
I'm using an HP pavilion dv6, it was full of malware when I got it. I removed all the issues in safe mode using MBAM and SS&D, however when I booted back into the desktop I was unable to access the internet through wifi or lan. I've tried netsh winsock reset, configuring a static IP, changing the DNS server, restoring to before the virus removal, pretty much all the common problems but still no luck. Help please?
 

Archany

Honorable
Nov 19, 2013
6
0
10,510
I guess I should add that every other computer is working fine, two laptops and one desktop are connected through wifi and one desktop going through LAN are working. I've power cycled the router and that didn't fix anything.
 

Broon67

Reputable
Mar 7, 2014
1
0
4,510


Hi did you ever manage to resolve this problem? I am now suffering from an identical problem and it's driving me mad!
 

Archany

Honorable
Nov 19, 2013
6
0
10,510

What ended up working for me was using the Technitium MAC Address changer (http://www.technitium.com/tmac/). I scrambled the mac addresses for both ethernet and wifi twice, restarting the pc after the first one, and that ultimately fixed it. It's been a couple months and I haven't had any recurring issues. I don't know if the restart was necessary, but after the first scramble it didn't work immediately, so just play around with it.