Screen Freeze After an hour of BF4 Ultra Settings

RIOUXGRANDE

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Nov 18, 2013
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10,510
Hi guys,

I recently completed my new build and installed BF4 after I set everything up. After about an hour of gameplay (maybe more) the screen will just freeze up. I was still hearing sound, but the picture froze.

I am concerned that it is heat related but after reading some posts I am up in the air so I wanted to get some second opinions.

My specs:
MoBo: MSI Z87 G65D Gaming
CPU: i5 4670k (not oc'd)
GPU: MSI GTX 660 2GB TF OC edition
RAM: 8GB DDR3 1600 Corsair Vengeance LP
OCZ ZT 650W PSU

I have a Kingston SSD and a Seagate HDD not that my problem is anything to do with that...

*I am running stock CPU cooler (shame on me I know) but I am not sure if this is a GPU or CPU problem.

System does not reboot, it simply freezes and I have to restart from case.

Thanks for the help guys
 

RIOUXGRANDE

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Nov 18, 2013
23
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10,510
Before getting into that, I just adjusted fan speed on MSI Afterburner to 60% and it is noticeably louder. When it crashed two days ago, I do not recall hearing the fan speed increase at all. Not to the level I am hearing right now at least. I also ran a stress test after it crashed to see waht temps would rise to and they reached 56 C before I stopped the test on my own. That was only approximately 4 minutes in...no fan speed increase as well
 

RIOUXGRANDE

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Nov 18, 2013
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10,510



I have not adjusted any settings on the CPU or GPU yet. I am waiting to OC until I get a new CPU cooler.

I was reading that those temps for a GPU are quite low actually but I do not know much about that stuff yet.

I have not settings to adjust as of now, I just know whatever settings I do have or whatever hardware issues I am having it is all based off of stock set up. I will run BF4 tomorrow and check temps after a decent session of gaming.


 

RIOUXGRANDE

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Nov 18, 2013
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10,510


The screen freezes. I am unable to tell if the whole system freezes because I cannot see if I have any mouse movement or keyboard input.

Upon restart there are no notifications of a faulty shut down or driver failure.

I also failed to mention in my OP that I am aware of the common crashing of BF4 (though this second crash was while running 32bit, known to be more stable).

This seemed to be a slightly different issue than all the other cases I have read, but it may just be my inexperience.
 

RIOUXGRANDE

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Nov 18, 2013
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10,510


The only issue is under " Maintenance"

It is the chipset driver. Needs to be installed, but it will not let me install it, because the MSI Live Update 5 has already installed it I believe. It is telling me to install "Intel Smart Connect Technology"

I find it hard to believe this would be the issue..but maybe.
 
alt+cntl+del doesn't bring you out of the screen freeze? it should i would imagine even if you wait for a couple minutes... if not then it sounds like BSODing instead of loosing the video driver. usually the video driver will recover on its own if you let the computer sit. whats the longest you have waited to see if the screen freeze comes back and fixes itself?


to rule out the video drivers.... follow this...
http://www.overclock.net/t/1150443/how-to-remove-your-nvidia-gpu-drivers
it looks daughting but its not too hard, ive done it before and it only takes a few minutes. but first go download the latest drivers from nvidia before you do a full uninstall and reinstall....
http://www.geforce.com/drivers/results/70184
 

RIOUXGRANDE

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Nov 18, 2013
23
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10,510
No that does not work either. I have not waited long, maybe 30 seconds?

I will look into those next steps later today, I am at work currently.

I thought of another possibility just now as well...Could it possibly be my display?? I am using a Samsung HDTV for a temporary monitor until I decide on the proper monitor for my uses. I have it connected via HDMI. When the screen freeze happens, I can hear the sound that Windows 8 makes when a device is disconnected, say from a USB port. NOt sure if it would act the same for an HDMI disconnect but I am wondering if the TV itself is overheating and freezing up thus killing the connection via HDMI and causing the sound on windows as if it was disconnected.

Just throwing out ideas to get the brain flowing!