PC Crash/Freeze upon exiting Battlefield 4

I've just bought a custom built computer for gaming about 3 weeks ago and last weekend I've started to have weird pc crashes. I'm playing mainly battlefield 4 on large conquest battles and the weird thing is the pc crashes whenever I hit the quit button at the main menu or the game is beginning to load the next round. There is no error or BSOD, the system just freezes. The windows reliability report says that the windows is not properly shut down.

Sometimes the screen just dies and I see the dvi signal lost on the monitor, sometimes there is a complete red, gray or blue background and the fans keep running until I hit the reset button or hold down the power button to shut down the system. Sometimes I can see the desktop and move the cursor around for a few seconds then system crashes.

I have no problems during gaming. BF4 runs perfectly on ultra settings without even getting any drops in fps. I've checked the cpu and gpu temperatures, max cpu temp is 50 and max gpu temp is 70 degrees(C). The temps seemed normal to me so I am guessing my graphics card is defective but I am not sure as I have no problems during gaming. I think I have the latest drivers but problem still persists.

My system:


What do you think that causes these crashes? What may be the solution? I'd appreciated if you help me pinpoint the possible cause(s) of the crashes?
7 answers Last reply
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  1. The prob is with the game bug....A patch has been released to fix the server errors
    Install those and you will be fine bro :)
  2. Kaunain said:
    The prob is with the game bug....A patch has been released to fix the server errors
    Install those and you will be fine bro :)


    Unfortunately the problem still persists...:(
  3. what OS are you running?
  4. lmaonade200 said:
    what OS are you running?


    Running windows 8.1
  5. Turns out gtx770 was indeed defective as I suspected. I just had it replaced and problem is solved.
  6. Ok listen closely, this is what you do, what worked for me atleast. Get your GPU Bios Updated, and everything should be running fine.
  7. sesenlik said:
    I've just bought a custom built computer for gaming about 3 weeks ago and last weekend I've started to have weird pc crashes. I'm playing mainly battlefield 4 on large conquest battles and the weird thing is the pc crashes whenever I hit the quit button at the main menu or the game is beginning to load the next round. There is no error or BSOD, the system just freezes. The windows reliability report says that the windows is not properly shut down.

    Sometimes the screen just dies and I see the dvi signal lost on the monitor, sometimes there is a complete red, gray or blue background and the fans keep running until I hit the reset button or hold down the power button to shut down the system. Sometimes I can see the desktop and move the cursor around for a few seconds then system crashes.

    I have no problems during gaming. BF4 runs perfectly on ultra settings without even getting any drops in fps. I've checked the cpu and gpu temperatures, max cpu temp is 50 and max gpu temp is 70 degrees(C). The temps seemed normal to me so I am guessing my graphics card is defective but I am not sure as I have no problems during gaming. I think I have the latest drivers but problem still persists.

    My system:


    What do you think that causes these crashes? What may be the solution? I'd appreciated if you help me pinpoint the possible cause(s) of the crashes?


    http://www.razerzone.com/gamebooster get this game booster and boost bf 4 and it should stop. i tried about everything before this and this is only thing that stopped it from freezing when exiting. hope this helps.
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