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SSD No Longer Recognized

Tags:
  • kingston HyperX
  • SSD
  • Storage
  • Hard Drives
  • SATA
Last response: in Storage
November 22, 2013 6:46:06 AM

Hello, long-time reader, first-time poster.

I'm having serious problems with my SSD (Kingston HyperX 240gb). I got it about a year and a half ago, used it as my main boot drive for one computer, then did a new build last month and used it as the boot drive there too. This morning, after working perfectly for so long, it is no longer being recognized by my BIOS...

What I've tried:
Verifying my SATA mode was set to AHCI
Trying a different SATA 3 port, both Intel and ASMedia controllers (all ports read as empty)
Trying a different SATA 3 cable
Unplugging my 4tb storage HDD (and every other non-necessary accessory)
Booting from Windows 8 disc, trying repair (could not diagnose computer) and reinstall (drive is locked?)
Installing in a different computer (a 7 year old Dell), was not recognized there either.
Launching DiskPart from CMD via windows install disk, "list disk" just shows Disk 0 - No Media - 0 B

I'm a college student and just blew all my money on this new build, if I have to buy a new SSD I will be very upset :( 

Any ideas, I'm going to keep browsing and trying on my end in the mean time? (All of my data is stored on the 4tb HDD, so I'm not against wiping the SSD if it needs to be done).

Asus Sabertooth Z87
Kingston HyperX 240GB SSD w/ Windows 8.1
Western Digital Black 4tb HDD
Have AVG, last ran a scan 2 days ago, don't think it is a virus.
Only driver recently changed was an updated video driver.
Have never updated/flashed a BIOS before...

Thanks for looking.

More about : ssd longer recognized

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a b G Storage
November 22, 2013 6:54:30 AM

I'd be patient with it. Sometimes things can hiccup, although you haven't made any major mods in a month.

FYI, I make a clone of my SSD (OS and programs) onto my HDD in case an event happens and I'm not able to boot my SSD. That way I have a backup of the system even if it is a couple months old. (luckily have yet to use it)

Can you try using the SSD on a friends computer?
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November 22, 2013 7:00:54 AM

Thanks for the fast response. I'm trying it in a 7-year-old Dell I have lying around, not sure if that's a valid test though. It seems to be just hanging on the bios loading though.

May I ask what software you use for cloning? Am I right in assuming I got make a seperate partition on my HDD that is just a clone of the SSD?
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a b G Storage
November 22, 2013 7:08:04 AM

DanTheMuffinMan said:
Thanks for the fast response. I'm trying it in a 7-year-old Dell I have lying around, not sure if that's a valid test though. It seems to be just hanging on the bios loading though.

May I ask what software you use for cloning? Am I right in assuming I got make a seperate partition on my HDD that is just a clone of the SSD?


I make a system image of my SSD on my HDD in case the situation arrives where my SSD doesn't work.
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November 22, 2013 7:11:45 AM

Well I've tried everything I can on the Dell, it hangs for a long time on the BIOS loading screen, then shows no drive connected. When I ran Hard Drive Diagnostics on it instead of saying it wasn't there it says "Diagnostics not supported". Updating original post.

Also, now that I'm pretty sure this SSD is dead, could I install Windows 8 on my HDD without it touching the files already on it?

I'm going to attempt an RMA with Kingston, but I'm not very hopefuly, I can't find the original documentation (still have the box though) and can't even remember where I bought the thing from...
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a b G Storage
November 22, 2013 7:27:59 AM

Kingston is known for quality and I would buy a Kingston SSD any day if the price is right.

I haven't been in the situation where I had to stop using my SSD for my HDD as OS location, so I personally haven't tried, but if my HDD was all movies and photos then there wouldn't be any worries about moving OS there. However, if my HDD had programs and games then I'm not sure how my system would behave if I moved my OS there.

Hopefully others will comment so I won't comment in hopes someone else does.
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November 22, 2013 7:59:03 AM

Well thanks for the suggestions envy.

I've launched an RMA with Kingston, they seem to be pretty good about it, honoring a one-time warranty even though I can't locate my original proof of purchase.
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a b G Storage
November 22, 2013 8:29:25 AM

DanTheMuffinMan said:
Well thanks for the suggestions envy.

I've launched an RMA with Kingston, they seem to be pretty good about it, honoring a one-time warranty even though I can't locate my original proof of purchase.


more reason why I'd buy Kingston any day. I only own Kingston RAM in a laptop but I trust their quality, and would have bought a Kingston SSD if the price was right.

It might be a dead SSD, but it could be a lesson learned. SSDs and HDDs do fail. Just hope you don't get one that will.
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November 22, 2013 9:12:21 AM

Yep, to fight against this in the future could you summarize how you clone your SSD onto your HDD?
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