Solved

Hard Drive Failure (Re-Installing Windows)

I own an Asus Q500A, bought approximately 11 months ago from Best Buy. My hard drive failed last month due to unknown causes. However, I decided to not use the warranty and simply upgrade my hard drive to a 7200RPM. My HD came in yesterday and I installed it into the laptop, but now I do not have any OS on it.

My laptop came with no Windows 8 CD, it was simply built in. How could I install my original Windows 8 on it? I do not have access to any other computers and without an OS, of course, I am unable to get past the BIOS.
4 answers Last reply Best Answer
More about hard drive failure installing windows
  1. Best answer
    ok
    Your best bet is to look at the product ID at the bottom. Contact Microsoft and tr to file a claim with them, I was able to do that once no questions asked. They will make a disk image and email it to you.
  2. Okay great! Thank you very much, I shall try it.
  3. i recomend you still rma the laptop any way to get the hard drive for free and still use new one and use old as storage just my 2 cents
  4. I purchased 8.1 instead of 8 the other dAy (8.1 is incompatible with vista) they gave me a free copy of 8 pro
Ask a new question

Read More

Hard Drives Windows Windows 8 Best Buy Asus Operating Systems