Sign in with
Sign up | Sign in
Your question

Help! Dead Western Digital (WD6400BMVV) Drive

Last response: in Storage
November 22, 2013 8:19:36 PM

Hello Everyone,

Looking forward to your help! A lot of people have had the same problem happen to them with their drives.

I have a WD Passport drive WD6400BMVV that has a fried component on the PCB. Please see the image below for the exact chip that got fried, on the right of image.

What I believe happened is that when I tried to hook this drive up to my new USB hub, the hub sent to much juice to the drive, causing the circit to fry. Or the drive is just old enough that it crapped out on it's own.

I then tried to hook it up to multiple Macs and started getting an error messages saying:

"To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."

At this point the drive was vibrating and the drive appeared to be spinning. The drive eventually stopped spinning at all, the blue light on the drive was solid when the USB cable was connected.

So I tried a bunch of things:
- Other Micro USB cables
- The charger stand that came with the hard drive
- A PC, iMac, MacBook
- 2 other USB hubs; one powered, one not
- Hooked it up to a wall outlit to see if the drive sounded like it was spinning
- Ordered a Y-Cable, but don't think that is going to help

Nothing has worked, so I opened the drive up and found the fried chip. My question now is, is my data lost forever OR can I still retrieve it somehow? Maybe buying a new PNC board and moving some stuff over? I'm no electronics genius, but can follow steps if available.

Really need the information off the drive, can someone please help me out. Thanks in advance. Hope this post proves useful for others.

Best solution

a c 216 G Storage
November 23, 2013 2:00:50 PM

Here is a thread which may help:
Note the response for Oct 6:
fzabkar said:
With respect, you may be better off engaging someone to do the work for you. Try your local TV/AV repair shop.

Alternatively, the following suppliers will sell you a replacement PCB and include a free firmware transfer.

Good luck!

November 25, 2013 7:26:14 AM

thanks! sending my board in for repairs. hope it works!
a c 216 G Storage
November 25, 2013 7:32:46 AM

addamtron said:
thanks! sending my board in for repairs. hope it works!

You're welcome!

Please let us know how you make out.