Asus R9 280X - Not Booting

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ajf05c

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Nov 23, 2013
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I previously had an NVIDIA 550TI installed, so before I physically installed the 280X I uninstalled the 550 TI's video drivers. I seated the new 280x and the computer will not boot up. I then put the 550TI back on and the PC boots up just fine (of course at a lower resolution). I reset my BIOS by re-seating the BIOS battery and it did not make a difference. I also went to update my BIOS, but it says that I have the current version. I currently have 600 WATT power supply (Thermaltake TR2-600W). From what I've read, a 600 WATT PSU should run the single card. The 280x's fans turn on when I power the PC, but my monitor remains black. I tried different cables, different monitors etc. and nothing seems to work. I'm lost. Any help would be appreciated.

PC: Dell XPS 8300
Processor: i5-2320 (3.00 GHZ)
Ram: 6GB
Power Supply: Thermaltake TR2-600W
 
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H
A motherboard doesn't have a to be 'compatible' with the card for it to work. As long as it has a PCIE X16 slot any PCIE card should work...

But just maybe Dell had somehow locked it from operating any card properly other than those they explicitly listed.

I doubt that's the case though. Anyway next time buy your own parts to build a pc, don't buy pre-made OEM systems. They like to lock up the BIOS and make it difficult to make your own upgrades.
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smorizio

smorizio

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Jan 22, 2010
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does your dell have onboard video port. sometime with new gpu the mb falls over to the onboard video first. if it does easy fix is go intothe bios set the peg/pci as first video. if there no video port check that your running the newest dell bios on the pc to rule out a bios bug.
 
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ajf05c

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Nov 23, 2013
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I went ahead and did as you instructed and the VGA connection (through motherboard) worked without a video card. However, once I installed the 280x (with no connections to monitor from 280X) the monitor did not receive any video from the motherboard. Both PCI-E LED's are green, which means that the card is receiving power correctly. I am starting to wonder if I should reformat to clear all previous drivers and start over.

As far as taking the PC to a friend's house, I don't have any friends who game on PC's, they mostly stick to console.

I am at a complete loss lol. Please let me know if reformat option is a good option. Thanks guys.
 
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ajf05c

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Nov 23, 2013
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Seems like the problem may be that my power supply is not enough. I am going to buy a 750W one and will let you know the results. The connectors one my current one are good enough...I made sure of it and the green LED lights mean that video card is powered. Unfortunately it seems like the rest of my system may not be receiving enough power. So I'll give a new power supply a try.
 
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ajf05c

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Nov 23, 2013
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I bought a CX750M PSU and get the same results. So it seem like you are correct that my 600 WATT PSU is enough.
 
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ajf05c

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Nov 23, 2013
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I attempted to update to the A06 BIOS, but it stated that I already have the current version. So it seems like I am out of options. I replaced to a 750W PSU, reset my BIOS by re-seating the BIOS battery, but none of these fixed the issue. Meanwhile, my NVIDIA 550 TI is running along just fine (at 1280x1024 res). It shoots right up as soon as I install it, without drivers.

Should I reformat and wipe everything? Maybe there's still some remnants of NVIDIA software that is not allowing the AMD card to work? If anyone has any other suggestions please let me know.
 
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ajf05c

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Nov 23, 2013
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After doing further research, it appears that my mobo does not support the R9 280X. The last BIOS update was in Nov. 2011 and Dell does not plan on releasing any other updates to the BIOS.

The question now is; does anyone know if I could change the motherboard and case to then add my Dell XPS's HDD, RAM, CD Drive? Will there be any incompatibility differences with these parts that I will transfer from the Dell?
 
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huilun02

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Feb 29, 2008
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A motherboard doesn't have a to be 'compatible' with the card for it to work. As long as it has a PCIE X16 slot any PCIE card should work...

But just maybe Dell had somehow locked it from operating any card properly other than those they explicitly listed.

I doubt that's the case though. Anyway next time buy your own parts to build a pc, don't buy pre-made OEM systems. They like to lock up the BIOS and make it difficult to make your own upgrades.
 
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Solution
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ajf05c

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Nov 23, 2013
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Yep, lesson learned. I guess I'll start researching motherboards and take this Dell apart and add the HDD, Disc Drive, PSU, and RAM to make it work.
 
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smorizio

smorizio

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Jan 22, 2010
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if you replace your dell mb you have to get a new windows cd as the dell restore cd wont work and you old oem number is locked to the dell mb. your better off returning the gpu and then waiting for nvidia next line of cards that are dropping next year. (should be before april).
 
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