Windows 8.1 Graphic update Crash upon restart

Moskeyra

Honorable
Nov 23, 2013
1
0
10,510
Dear all,

I updated my AMD Radeon Graphics (driver ?) on my Windows 8.1 (using SW update) but now the screen will remain black when I restart the computer. WIndows 8 does not even open, when I move the mouse I can see the cursor but it disappears after a while...

My laptop features:
Samsung - model: NP350V5C-S08PT
Intel® Core™ i5 3230M (2,6 GHz)
Windows 8.1 (64-bit)
AMD Radeon™ HD7670M (2 Gb DDR3+ AMD Radeon™ HD Graphics)
Memory: 8 GB (2 x 4 GB) DDR3 1 600 MHz

Thank you very much in advance for any advice on how to fix this problem.
 

jinksy

Honorable
Dec 16, 2012
434
1
10,860
Personally I would roll back to Windows 8, as 8.1 still has a few compatibility issues, remove graphics card and use on board to do a system restore from a restore point then after completion just re-fit card.