I've Been Cursed With Event 41 Kernel-Power Hard Shutdown

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J

jadilus

Honorable
Nov 23, 2013
3
0
10,510
So I've been trying to figure out what's been causing this for a while now and I've about given up. It only happens when playing graphically intense games which first made me think, oh, heat issues, but nope, it's definitely not overheating because the CPU temp doesn't ever exceed 50c. I then thought maybe a voltage issue (which I still think it could be?) but I've tried loading fail-safe defaults as well as optimized defaults, as well as manually raising voltages to see if giving it a bit more juice would help but to no avail.

Sometimes I'll be able to play a game for an hour, sometimes just 10-20 minutes before it powers down (no blue screen.) It only happens while gaming (can watch movies or anything else all day and no crash.) I even tried completely reformatting but that didn't help either.

Some system info:
Mobo: Gigabyte ga-990fxa-ud3
CPU: AMDFX4100 @3.6Ghz (stock)
GFX: Geforce GTX 560
PSU: hec XP1080 800W
RAM: 16GB (4x4GB) Gskill DDR3 1333

I've done plenty of googling already and haven't been able to find a solution, help me out please?
 
Solution
smorizio
download hardware monitor or one that monitors your power supply voltage and log the output or if you have a volt meter connect the meter to the 12v line on the atx power plug. the black wires are gound. run a game and watch if the 12v line there or the one going to the 8 pin powr plug drops under load.
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smorizio

smorizio

Titan
Jan 22, 2010
30,984
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download hardware monitor or one that monitors your power supply voltage and log the output or if you have a volt meter connect the meter to the 12v line on the atx power plug. the black wires are gound. run a game and watch if the 12v line there or the one going to the 8 pin powr plug drops under load.
 
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Solution
J

jadilus

Honorable
Nov 23, 2013
3
0
10,510


Hey there, thanks for the response. I downloaded hardware monitor and tried to let it run as long as possible before stopping the log (otherwise the log doesn't save because my computer powers off) I'm not sure what exactly I should be looking for though? Here are the ones I thought were pertinent.

http://sdrv.ms/18gmdkR
http://sdrv.ms/IaOEEG
http://sdrv.ms/18gmh42
http://sdrv.ms/1aPq9GI
http://sdrv.ms/IaOIV4

Also it just happened again and this time when I rebooted it acted as if it were starting up for the first time and my home screen was erased, no idea what that was all about <_<
 
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J

jadilus

Honorable
Nov 23, 2013
3
0
10,510


Again thanks for your response. I'll look into a power supply test kit or whatever, and yes it's the stock cooler but those readouts are under hard gaming. So then let's say I test the power supply and that's good, any other thoughts on what it could possibly be or more likely than not it's the power supply? Because sure 70c isn't the greatest but it's not so not that it should consistently cause a hard shut down is it?
 
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smorizio

smorizio

Titan
Jan 22, 2010
30,984
9
125,315
cpu and mb have a thermal safety built into them. if you hit it the cpu and motherboard will just turn off to save themselves. a lot of gamers dont like the intel cpu cooler has most aftermarket ones like the eve 212 are 20-30c cooler when gaming. if it not the power supply then I would see if it a vrm issue on the motherboard.
 
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