Dell L702x low Windows Experience Index score on Processor

ShintoTuna

Honorable
Nov 23, 2013
1
0
10,510
Hello,
I have Dell XPS 17 L702x with i7 2670QM @ 2.20GHz CPU. Somehow i am getting very low score on WEI which is 4.5. I googled a bit, and found that most people that have same laptop score on avg. 7,4. The thing is that my computer doesn't work smoothly. It kinda stutters sometimes when i play games or have many browser tabs open. That is why i started researching the problem.
Any ideas why might this index be so low compared to others?
 

swilczak

Distinguished
I'm thinking it might be an overheating problem which is a very common thing in laptops. Try downloading a cpu temperature monitor and look up what your CPU's max operating temperature is. If it's running too hot you could try to clean the dust out of the laptop, check to make sure all the fans are working and if that doesn't solve anything you could buy a laptop cooling pad.