Screen Flickers, PC Freezes, BSODs, Self-Restarts. I already replaced the MoBo

Manuel92

Honorable
Nov 23, 2013
17
0
10,510
Good Evening guys.

I need your help. Last month, my PC was freezing and giving BSODs every now and then. The screen would flicker sometimes and I had to restart the PC. It was not even booting sometimes, it would boot if i cleared the CMOS or removed the battery.

A guy that has experience and I decided that the Motherboard was dead and I installed a new one. I worked flawlessly for two weeks but today I'm having the same problems.

I ran Memtest86+ and it gave me no errors. With that, I know that there is no problem with the Mobo and with the RAM. I'm thinking about the PSU but I have no idea what to do.

Here you have 2 Minidumps: http://www.filedropper.com/minidumps
Also a picture of how the screen looks sometimes and screenshots of BlueScreenView.
http://www.imagebam.com/image/60dd16290714141
http://www.imagebam.com/image/febcef290714149
http://www.imagebam.com/image/5720e8290714218

Thanks in advance. Appreciate your help.

Core i5 2500 @3.30
Corsair RAM XMS3 -- 2 x 4Gb
MoBo: Used to have AsRock Z68 Extreme4, now it has an Asus P8H61-I
PSU Cooler Master GX 750 W Bronze
Seagate HDD 750 Gb
 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510


Yes, I did a clean installation.
 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510


So, why wasn't it fixed with the new motherboard? I dont think the problem is with the motherboard nor a video problem.
 

lp231

Splendid
Do you have a graphic card or are you using onboard because I don't see a dedicated graphic card listed in your specs.
If that screenshot is from a dedicated card, then that card is no good and you'll have to change one.
If that is from onboard, well it's a bit of a problems because the iGPU is not on the motherboard but integrated into the CPU.
The outputs you see on the motherboard is just outputs, and they won't work if a CPU without a iGPU is installed.
So if screenshot is actually from your iGPU and not a dedicated video card, you'll have to RMA your CPU.
Not sure how Intel does the RMA now, but I had to do it once before, and they would ask for some number that's on the stock Intel fan.
 

Manuel92

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Nov 23, 2013
17
0
10,510


That's right. I dont have a graphic card. I was afraid it might be the CPU because as I said, the MoBo is brand new and even though it worked for two weeks, it's failing again.

Is there anyway to get the CPU tested and figure out if it is working properly? It says the warranty is for 3 years but I would have to send it to the US because I am in Costa Rica.
 

lp231

Splendid
CPU should be fine because you got POST, if the CPU is totally dead, then you'll no not POST at all. It's the GPU part of the CPU that seems to be faulty.
Check the bios and see if there is a option to disable the onboard GPU. And then grab a dedicated video card.
Now I remember why I had to RMA a Intel CPU, it was also some problem with the iGPU that's built in the CPU. Tried two different boards, rams, PSUs, and nothing worked, even a video doesn't work either. But that was a long time ago for socket 1156, where there wasn't a option to disable the iGPU in the bios. Maybe there is for these new ones.
Intel RMA is quite easy so you should have no problems with it.
 

Manuel92

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Nov 23, 2013
17
0
10,510


And what happens if the problem is not solved with the dedicated video card? What would be the next step?
 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510


No sir. However, I tried plugin the PC to a LCD TV with the HDMI cable and I had the some problems. That was when I had the old MoBo, though.
 

lp231

Splendid

If you can borrow a card from a friend that would be great. If not then take it to your local computer shop and see if they can use a card to test it for you.
Don't want to bring it to a shop, then there isn't much further troubleshooting because your parts are limited.
For this RMA the CPU because that would be your best option, unless you're willing to get another CPU to test it out, both your old and new boards.
Celerons cost around $50





 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510


I´ll see what I can do.



No, I havent. The errors are not ocurring as often as they did with the old MoBo. It usually happens when I´m watching videos, scroll up/down too fast (usually when using Facebook, that's weird) or switch windows too fast.
 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510
All drivers are up to date. It's not getting better, sometimes it wont even boot.

A guy will help me testing his video card to see what happens.

I'll keep you posted.
 

Manuel92

Honorable
Nov 23, 2013
17
0
10,510
Hello guys,

After three days of tests, the guy that was helping me figured out that it was a problem with the Hard Disk or maybe with the SATA cable itself. He told me I should replace the HDD, though.

The cable was replaced with a new one and I'm using the computer normally and trying to do every thing that used to give me errors in the past and it hasn't stopped working. No errors so far.

This the solution for this issue. If something comes up, I will update the post.
 

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