No post, black screen

newbie1111 · Nov 24, 2013

AMD A4-5300, MSI FM2-A55M-E33, Kingston hyper x ddr3 1333Mhz 4GB

Would someone please help me out? I built a new PC, and I got a black screen, no post when I pressed the power button. The CPU fan was spinning though. Then when if I pressed the reset button, the PC always booted up fine and I could go into BIOS setup. I have tried 3 new 500 watts psu. I updated the bios to current version. tested the memory sticks in another PC and they were working fine. I returned the main board and got a new one, but the same problem existed.

By the way, I contacted tech support. They said it could be memory issue or the psu related.

I don't understand. Why do I have to press the power button and then the reset button to turn on the PC?

Thank you in advance for the help.

Vic 40 · Nov 24, 2013

Did you reset that latest bios to it's optimal default values? Save with F10+y.

Go into the bios and set the ram to it's right timings and right voltage after that.

Did you test the ram apart=stick by stick? Maybe each even in different slots.

Are the cables for the power button and reset button maybe switched,look and reconnect them in the right way.

newbie1111 · Nov 24, 2013

Thank you for your input, Vic40.
I removed everything out from the case and started all over. It turned out my old PS/2 mouse was the problem. So, I switched to a USB mouse. Now, my PC is booting up fine. I feel bad for returning the first mainboard. Again, thank you so much.

Vic 40 · Nov 24, 2013

newbie1111 :

Well things like that happen and they didn't make a problem out of it so just be glad you found the problem.

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No post, black screen

newbie1111

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newbie1111

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