Trying to salvage WD Essentials 3TB drive

gvout

Distinguished
Aug 5, 2008
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18,510
I have the WD Essentials 3TB USB 3.0 (WD30EZRX). I was backing up files from my PC when it got knocked over and fell about 30 inches on to carpet. The recepticle for the power supply broke off inside. I opened the plastic shell, took drive out, and put it in an external case, and hooked it up. I heard the drive spinning, but nothing showed up on the PC. Searched on YouTube, and found info on the Sabrent USB 2.0 To SATA / IDE Hard Drive Adapter, which I bought. Hooked up. Everything lights up (the cable). Nothing. The drive DOES show up under disk management, but not on desktop. It says the drive not initialized, and 2794.52GB is unallocated. I do (did?) have about 1TB already on the drive. I've used some other utilities that say the drive is healthy. I bought a new WD 4TB drive, but would like to "try" to salvage what is on the the 3TB. Ideas? Thanks in advance.
 

RealBeast

Titan
Moderator
Unfortunately, the WD Essentials line has data encryption provided by hardware on the book's PCB so you cannot access the data without using the enclosure -- I would tear open (gently) the enclosure and repair the power receptacle if at all possible if you want the data. Then get the data backed up and trash the housing.

Otherwise just initialize the drive and move on.