Can't get Windows disk manager to see the Array, it's in device manager though.

Hello,
I'm replacing 8 RAID 0 arrays in 8 different PC's; info follows. What I did with the first one was to just remove the disks, then install the new disks - setup the array via BIOS (CTRL+I) and then use disk manager to set them up for use... The first one worked fine without a hitch. The 2nd one however is giving me a problem. I removed the disks, installed new ones, set them up via the CTRL+I and then got into windows. At this point I saw them in Windows Device Manager, and then moved to Disk Manager but can't see the array. I've tried R+Click > Uninstall from Device Manager, then Hardware wiz says it's found the array, but then again - it doesn't show up in Disk Manager - so... I can't format it. I do see in Intel Matrix Monitor (?) says that: "System Volume: No" but other wise it says its fine...


System Information

Kit Installed: 8.9.0.1023
Kit Install History: 8.9.0.1023, Uninstall
Shell Version: 8.9.0.1023

OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3 Build 2600
System Name: CSC-HD7
System Manufacturer: ASUSTeK Computer INC.
System Model: P5Q PRO TURBO
Processor: Intel Pentium III Xeon processor ~3166 MHz
BIOS Version/Date: American Megatrends Inc. 0602 , 08/04/2009

Language: ENU


Intel(R) Matrix Storage Manager

Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller
Number of Serial ATA ports: 6

RAID Option ROM Version: 8.7.0.1007
Driver Version: 8.9.0.1023
RAID Plug-In Version: 8.9.0.1023
Language Resource Version of the RAID Plug-In: 8.9.0.1023
Create Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Create Volume Wizard: 8.9.0.1023
Create Volume from Existing Hard Drive Wizard Version: 8.9.0.1023
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.9.0.1023
Modify Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Modify Volume Wizard: 8.9.0.1023
Delete Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Delete Volume Wizard: 8.9.0.1023
ISDI Library Version: 8.9.0.1023
Event Monitor User Notification Tool Version: 8.9.0.1023
Language Resource Version of the Event Monitor User Notification Tool: 8.9.0.1023
Event Monitor Version: 8.9.0.1023

Array_0000
Status: No active migrations
Hard Drive Data Cache Enabled: Yes
Size: 3726 GB
Free Space: 0 GB
Number of Hard Drives: 4
Hard Drive Member 1: ST1000NM0033-9ZM173
Hard Drive Member 2: ST1000NM0033-9ZM173
Hard Drive Member 3: ST1000NM0033-9ZM173
Hard Drive Member 4: ST1000NM0033-9ZM173
Number of Volumes: 1
Volume Member 1: array_0000

array_0000
Status: Normal
System Volume: No
Volume Write-Back Cache Enabled: No
RAID Level: RAID 0 (striping)
Strip Size: 128 KB
Size: 3726 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Hard Drives: 4
Hard Drive Member 1: ST1000NM0033-9ZM173
Hard Drive Member 2: ST1000NM0033-9ZM173
Hard Drive Member 3: ST1000NM0033-9ZM173
Hard Drive Member 4: ST1000NM0033-9ZM173
Parent Array: Array_0000

Hard Drive 0
Usage: Non-RAID hard drive
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST3160813AS
Serial Number: 9SY25311
Firmware: CC2H
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes

Hard Drive 1
Usage: Array member
Status: Normal
Device Port: 1
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST1000NM0033-9ZM173
Serial Number: Z1W0P6T2
Firmware: SN03
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 931.5 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: array_0000
Parent Array: Array_0000

Hard Drive 2
Usage: Array member
Status: Normal
Device Port: 2
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST1000NM0033-9ZM173
Serial Number: Z1W0NX66
Firmware: SN03
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 931.5 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: array_0000
Parent Array: Array_0000

Hard Drive 3
Usage: Array member
Status: Normal
Device Port: 3
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST1000NM0033-9ZM173
Serial Number: Z1W0NGD6
Firmware: SN03
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 931.5 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: array_0000
Parent Array: Array_0000

Hard Drive 4
Usage: Array member
Status: Normal
Device Port: 4
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 2
Model: ST1000NM0033-9ZM173
Serial Number: Z1W0NXTZ
Firmware: SN03
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 931.5 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: array_0000
Parent Array: Array_0000

Unused Port 0
Device Port: 5
Device Port Location: Internal

In the meantime I'm going to try another set of drives. Thanks for any help!

WaltsWorker
3 answers Last reply
More about windows disk manager array device manager
  1. I would try going in, Deleting the Raid and just set it up as JBOD then load into windows and see if it picks up all 4 hard drives. if it does great! go back try to make it again. if it doesn't there maybe something wrong with intel controller?
  2. After all this time - I should have known better - but the issue lies within the BIOS.

    "Do you have the OS on a disk that is separate from the RAID array? If so, this can cause issues because if you have a RAID array setup on the storage controller and then have a separate disk with the OS on it on the same controller, then you will have issues with setting up RAID."

    The very issue I'm having arose from needing to swap out the drives. I think I can get around this by starting from Scratch with one disk, installing the OS and then installing the drives and then setting them up as an array.
  3. Yea i would try that approach. Can't hurt especially if you have nothing to lose.
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