Unplugged my external drive: now shows up as different drive-letter & asks to format

kwest12

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Sep 9, 2013
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10,510
Hello, I have done hours of Googling and searched these forums without finding a definitive answer, so here's the info:

My Computer: Dell Inspiron laptop (Pentium 4) w/ 512 MB RAM (yep... horrible)

My OS: XP Professional, SP 3

My External HD: Fantom Drives GreenDrive (2 TB) - looking at the properties tells me that this Hitachi is inside. It’s connected to my computer via USB 2.0.

How I THINK I caused the problem: I turned off my computer (I believe the HD was still functioning properly, though I didn't explicitly check it). Once the computer was off, I unplugged the power supply to the external HD without flicking its power switch off (I assumed that b/c the computer off, the drive was done with whatever it might have been doing). I plugged the external drive back in, and booted up the system. The drive showed up, but it was labeled 'local disk' instead of 'Fantom' and it was now drive letter E instead of drive F as it has always been. I tried to open it and instead of opening it gave me a pop-up saying "The disk in drive E is not formatted. Do you want to format it now?" I obviously chose 'no' (I need my data!).

Troubleshooting I've done thus far without any change:

  • ■ Restart
    ■ Shutdown computer, shut down HD, click the power switch to the HD off, unplug everything, leave everything overnight in a chilly room, reconnect & boot up in the morning
    ■ Change the external drive back to letter F, reboot again

My friend has mentioned SpinRite and is willing to let me try that, but based on what I've read that tool not only could potentially do more damage than good and also would take forever on an external 2 TB HD (and that's if I could even get it to run for an external drive attached via USB).

I'm open to any and all suggestions.
Thanks!
 
Solution
Try Recuva to recover the data. If that does not work, try the trial version of Get Data Back. This will recover the data but will not let you copy it until you purchase the full version. It is a good tool for checking the data if you do not want to purchase it.

Added:

And yes, it is going to take ages.

Also you could use HDD Scan. This checks the hdd to see if it is faulty. Run a surface test to see the read time for each sector. You do not need to run a full scan just a few hours.

moulderhere

Distinguished
Personally I would take the hard drive and try it on a different computer, use hirens to try to get data back. Failing that, I would totally void the warranty by opening it up, physically installing it in your pc and using hirens to do data recovery.
 

kwest12

Honorable
Sep 9, 2013
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10,510


Sorry if the answer is very obvious, but you're referring to this 'Hiren's', correct? I just glanced at it briefly, but it appears to be a collection of freeware data recovery tools, right? Are any of those recommended for this particular situation more than others?
 

anti-painkilla

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Mar 29, 2011
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Try Recuva to recover the data. If that does not work, try the trial version of Get Data Back. This will recover the data but will not let you copy it until you purchase the full version. It is a good tool for checking the data if you do not want to purchase it.

Added:

And yes, it is going to take ages.

Also you could use HDD Scan. This checks the hdd to see if it is faulty. Run a surface test to see the read time for each sector. You do not need to run a full scan just a few hours.
 
Solution