best course of action to fix my memory troubles?

chantodo

Honorable
Nov 24, 2013
12
0
10,510
so i have been having a lot of trouble with my PC lately, i narrowed down the problem to be my memory thanks to another user on these forums.i have one bad stick of ram that gave me a ton of errors when i tested it, and without it i'm now up and running much better. when testing the first "kit" i had, memtest gave me very little errors that only appeared on test 7, which from what i've read can give false positives. when i added in the third stick it went up slightly, but with the fourth kit it blew through the roof with errors.

*** my question is, what would be my best way to go about fixing it? i have/had 4x4gb of crucial ballistix tactical tracer but the price has gone up quite a bit since i bought it.
i really want to get back to 16gb of ram because i have seen a significant drop in gaming performance with only 8gb. i'm now wondering whether or not i should:

buy a new two-pack kit of the same memory to run with the old kit?
buy a new single stick to run with the two good ones and one "okay" stick?
should i cut my losses and get 4 new sticks of ram? (would rather not, but only if i had to)

anyway this is my build: (nothing on it is OC'd atm but i would like to in the future once i fix this)
cpu: AMD 8320 3.5ghz
hdd: WD caviar blue 320gb << will be upgraded in the near future
mobo: Asus M5A99 PRO R2.0
PSU: Corsair AX760
Gfx: Radeon 7870XT

and a link to my current memory:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148518

any and all help is greatly appreciated, thanks in advance.

 
Solution
The wonderful thing about most RAM is it has a lifetime warranty. Simply RMA it, and you'll eventually get a new stick for nothing more than the cost of postage.

chantodo

Honorable
Nov 24, 2013
12
0
10,510


should i contact newegg from where i bought it or crucial to go about doing that? never done before so im rather clueless
 

JohnPMyers

Distinguished
Apr 7, 2010
235
0
18,860
It looks like you can send it back to Newegg since they have the Iron-egg guarantee on it. You need to contact them first and they'll send you an RMA sticker (or email one you can print out and tape) you put on the outside of the package when you send it back. After they receive the one you sent, they'll send out a replacement.

If you bought this RAM as a kit, you may have to send in the whole kit, not just the bad module. Customer service at Newegg has always been great and they'd have no problem answering any questions for you.
 

chantodo

Honorable
Nov 24, 2013
12
0
10,510


alright thanks a bunch man, didn't even occur to me as an option. i'm gonna get right on that