Slow internet on windows 8.1

Neld91 · Nov 26, 2013

Hello there,

Recently I swiched from Windows 7 to Windows 8.1, and I'm having a serious network issue with it.
I use an ASUS F2A55 motherboard with lastest sound and network drivers, I should have 30/20 Mbit brandwidth, I use TP-Link TL-WN722N USB for wi-fi connection.
On Windows 7 I had pretty good results on Speedtest.net (5-10ms local ping, 26/15 Mbit up/d speed), now I have really high ping (around 100-150ms) and only 0,8 Mbit download speed with 6-7Mbit upload speed.

I really don't know, what to do so I ask for your help.

Thanks!

PinchedNerve · Nov 26, 2013

What driver version you running on your wireless?

There was a driver released for you wireless card on 11/13/13 http://www.tp-link.com/en/support/download/?model=TL-WN722N&version=V1#tbl_a

Also, I would make sure you have the latest drivers for your Mobo. http://www.asus.com/Motherboards/F2A55/#support

Lastly, make sure you have the latest chipset drivers for you AMD Mobo. http://support.amd.com/en-us/download/auto-detect-tool

Neld91 · Nov 26, 2013

PinchedNerve :

Thanks for the quick response. Unfortunately these drivers are up-to-date, so it didn't solve the issue.
I installed the system on Sunday, downloaded the lastest drivers.

PinchedNerve · Nov 26, 2013

There are many reasons why wifi can change and this program may help fix your issue. http://www.metageek.net/products/inssider/

Neld91 · Nov 26, 2013

PinchedNerve :

I work with a notebook aside, which gets normal brandwidth. Both has full signal strength, and the PC hasn't been moved for months. So the environment didn't changed.

Neld91 · Nov 27, 2013

Update: the wireless signal strength is perfect, it should be the driver, the firmware of the or something.

PinchedNerve · Nov 27, 2013

What I would do is use a patch cord and test it. If net speeds were normal with the cord then I think your next step is to get another wireless adapter and test it.

You said you had a Laptop. Install the USB wireless adapter to that and see if you get normal or abnormal net speeds.

Neld91 · Nov 29, 2013

Thank you for your help. Another adapter works great, and this one's slow on my notebook as well.

PinchedNerve · Nov 29, 2013

Congrats on narrowing it down to the adapter.

Officer Hansen · Apr 7, 2014

PinchedNerve :

Its not solved, what the hell?

meringo · May 5, 2014

Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

a couple of weeks go by, I wanna play titanfall again...

My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

I hate you, Microsoft.

Officer Hansen · May 5, 2014

I think you are right, I have paid several people to try to fix my internet speed. Nobody can not even the manufactur.

Officer Hansen · May 7, 2014

I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

meringo :

MarinKnezevic · May 13, 2014

I have the same problem after update. Only desktop PC, my Win 8.1 laptop is doing just fine. I tried almost everything and even a after testing a wired connection it has THE SAME speed and consistency problem. So I must be doomed...

Jrick · Jun 8, 2014

I LOVE 8.1! I have just reinstalled 8.1, having had to do a restore after 6 mo or so of use (abuse?). And yes, I suffered the same download speeds I did the first time. (Well, only 7 hrs this time instead of the 13 it took last time.) And, yes, this time (but not the first time) I had EXTREMELY slow internet afterward. Until I went to device manager/network adapter and updated my driver. (Is it just me or should the download have taken care of that also?) However, now that it is done the pages just snap through! It was, for me, well worth the effort.

Luckily, things went smoother (despite the slowness) this time than first time. First time, I had two laptops and with all the starts, stops, restarts etc I ended up going 11G over my monthly contract. (I am a traveler so must rely on mobile hotspot.) at $15/G, the free download wasn't so free. (And before any pedant comments; yes, I am aware that there are free hotspots available in many locations. Unfortunately, there was none in the area/timeframe I needed.)

But bottom line is still the bottom line; I LOVE 8.1!

Nate Harris · Jun 18, 2014

I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.

Hassan Malik · Jul 16, 2014

Nate Harris :

It works man...............thanks

Sherri Stablein · Aug 11, 2014

Nate Harris :

I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.

Sherri Stablein · Aug 11, 2014

Thanks, Nate. It worked for me. I was going to switch internet providers because my signal kept dropping. You have saved me a lot of time and trouble.

Puck610 · Sep 22, 2014

Thanks! This worked for me! Took a bit to find the speed and duplex, but got it and it's working better!

Officer Hansen :

I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

meringo :

casbah70 · Nov 1, 2014

Good Call! I just tried this on my Windows 8.1 tower with wired Ethernet and it did the trick.

Officer Hansen :

I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

meringo :

lele2014 · Nov 15, 2014

Where did you find speed and duplex, I am having the same issue and I cannot find them in the settings.

Puck610 :

Thanks! This worked for me! Took a bit to find the speed and duplex, but got it and it's working better!

Officer Hansen :

I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

meringo :

nenkai04 · Nov 21, 2014

My speeds were already set to auto. Any other fixes?

kirko · Nov 21, 2014

nenkai04 :

Under wi fi adapter properties / advanced / I found '' roaming sensitivity '', set this to highest and my signal nearly trippled

CheapPizza · Nov 21, 2014

Wanted to throw in to use this site instead of SpeedTest. SpeedTest isn't usually that accurate. This one is HTML5 based, not Flash and goes a bit more detailed. http://speedof.me/

Slow internet on windows 8.1

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