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Slow internet on windows 8.1

Hello there,

Recently I swiched from Windows 7 to Windows 8.1, and I'm having a serious network issue with it.
I use an ASUS F2A55 motherboard with lastest sound and network drivers, I should have 30/20 Mbit brandwidth, I use TP-Link TL-WN722N USB for wi-fi connection.
On Windows 7 I had pretty good results on Speedtest.net (5-10ms local ping, 26/15 Mbit up/d speed), now I have really high ping (around 100-150ms) and only 0,8 Mbit download speed with 6-7Mbit upload speed.

I really don't know, what to do so I ask for your help.

Thanks!
37 answers Last reply Best Answer
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  1. What driver version you running on your wireless?

    There was a driver released for you wireless card on 11/13/13 http://www.tp-link.com/en/support/download/?model=TL-WN722N&version=V1#tbl_a

    Also, I would make sure you have the latest drivers for your Mobo. http://www.asus.com/Motherboards/F2A55/#support

    Lastly, make sure you have the latest chipset drivers for you AMD Mobo. http://support.amd.com/en-us/download/auto-detect-tool
  2. PinchedNerve said:
    What driver version you running on your wireless?

    There was a driver released for you wireless card on 11/13/13 http://www.tp-link.com/en/support/download/?model=TL-WN722N&version=V1#tbl_a

    Also, I would make sure you have the latest drivers for your Mobo. http://www.asus.com/Motherboards/F2A55/#support

    Lastly, make sure you have the latest chipset drivers for you AMD Mobo. http://support.amd.com/en-us/download/auto-detect-tool


    Thanks for the quick response. Unfortunately these drivers are up-to-date, so it didn't solve the issue.
    I installed the system on Sunday, downloaded the lastest drivers.
  3. There are many reasons why wifi can change and this program may help fix your issue. http://www.metageek.net/products/inssider/
  4. PinchedNerve said:
    There are many reasons why wifi can change and this program may help fix your issue. http://www.metageek.net/products/inssider/


    I work with a notebook aside, which gets normal brandwidth. Both has full signal strength, and the PC hasn't been moved for months. So the environment didn't changed.
  5. Update: the wireless signal strength is perfect, it should be the driver, the firmware of the or something. :(
  6. Best answer
    What I would do is use a patch cord and test it. If net speeds were normal with the cord then I think your next step is to get another wireless adapter and test it.

    You said you had a Laptop. Install the USB wireless adapter to that and see if you get normal or abnormal net speeds.
  7. Thank you for your help. Another adapter works great, and this one's slow on my notebook as well.
  8. Congrats on narrowing it down to the adapter. :)
  9. PinchedNerve said:
    Congrats on narrowing it down to the adapter. :)


    Its not solved, what the hell?
  10. Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.
  11. I think you are right, I have paid several people to try to fix my internet speed. Nobody can not even the manufactur.
  12. I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

    meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.
  13. I have the same problem after update. Only desktop PC, my Win 8.1 laptop is doing just fine. I tried almost everything and even a after testing a wired connection it has THE SAME speed and consistency problem. So I must be doomed...
  14. I LOVE 8.1! I have just reinstalled 8.1, having had to do a restore after 6 mo or so of use (abuse?). And yes, I suffered the same download speeds I did the first time. (Well, only 7 hrs this time instead of the 13 it took last time.) And, yes, this time (but not the first time) I had EXTREMELY slow internet afterward. Until I went to device manager/network adapter and updated my driver. (Is it just me or should the download have taken care of that also?) However, now that it is done the pages just snap through! It was, for me, well worth the effort.

    Luckily, things went smoother (despite the slowness) this time than first time. First time, I had two laptops and with all the starts, stops, restarts etc I ended up going 11G over my monthly contract. (I am a traveler so must rely on mobile hotspot.) at $15/G, the free download wasn't so free. (And before any pedant comments; yes, I am aware that there are free hotspots available in many locations. Unfortunately, there was none in the area/timeframe I needed.)

    But bottom line is still the bottom line; I LOVE 8.1!
  15. I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

    This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.
  16. Nate Harris said:
    I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

    This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.


    It works man...............thanks :)
  17. Nate Harris said:
    I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

    This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.
  18. Thanks, Nate. It worked for me. I was going to switch internet providers because my signal kept dropping. You have saved me a lot of time and trouble.
  19. Thanks! This worked for me! Took a bit to find the speed and duplex, but got it and it's working better!

    Officer Hansen said:
    I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

    meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.


  20. Good Call! I just tried this on my Windows 8.1 tower with wired Ethernet and it did the trick.

    Officer Hansen said:
    I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

    meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.


  21. Where did you find speed and duplex, I am having the same issue and I cannot find them in the settings.


    Puck610 said:
    Thanks! This worked for me! Took a bit to find the speed and duplex, but got it and it's working better!

    Officer Hansen said:
    I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

    meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.




  22. My speeds were already set to auto. Any other fixes?
  23. nenkai04 said:
    My speeds were already set to auto. Any other fixes?

    Under wi fi adapter properties / advanced / I found '' roaming sensitivity '', set this to highest and my signal nearly trippled
  24. Wanted to throw in to use this site instead of SpeedTest. SpeedTest isn't usually that accurate. This one is HTML5 based, not Flash and goes a bit more detailed. http://speedof.me/
  25. CheapPizza said:
    Wanted to throw in to use this site instead of SpeedTest. SpeedTest isn't usually that accurate. This one is HTML5 based, not Flash and goes a bit more detailed. http://speedof.me/


    Not so sure about that site/test.
    I just did some tests from random speed testing applications. I did a search on 'internet speed test', and selected a few.

    This from a Verizon 50/50 plan:
    xfinity
    57/45

    speedof.me
    60/7.5

    speedtest.net
    55/41.5

    AT&T
    57/33

    Speakeasy.net
    55/43


    speedof.me seems to be the single anomaly in results. Specifically for the upload result.
    I had never been to any of those before except for speedtest.net.
    And this was done while streaming/watching a movie over Netflix through the Roku.
    PC wired, Roku wireless, but both to the same router.
  26. I'm guessing the difference is based on the server it is connecting to & distance between you and it compared to what the other sites are using.

    This is what kinda sold it for me.

    Quote:

    Accuracy

    Unlike other speed tests that require third party applications (plugins), SpeedOf.Me tests your Internet speed directly from your web browser not through flash or java plugins with lots of overhead.

    SpeedOf.Me also downloads large contiguous sample files. This is what you usually do when downloading a webpage or media. This is while other speed test services download small chunks in parallel and do heavy adjustments to calculate your approximate speed.

    SpeedOf.Me utilizes several test servers (PoPs) in various locations which makes the test result more realistic. Other speed test services have a different approach about test server location. Some choose the nearest physical test server, probably inside your ISP. It seems illogical because the speed between you and the selected server is always higher than your real speed [for connecting] to the rest of the Internet.
    On the other hand, some speed test services use a single test server to test users' connection speed in all geographical locations. For example, imagine a user is in Asia or Australia while the test server is in the US. The result would be inaccurate again because the end user is very far away from the testing server.
    All of these make SpeedOf.Me the most accurate and realistic speed test among others.
  27. I'm guessing the difference is based on the server it is connecting to & distance between you and it compared to what the other sites are using.


    All were within a very small distance. All between 75 and 125 miles away. At least one of the others was within 10 miles of that test server.
    I have nothing against speedof.me. I had never heard of it. But I went and tried it, and it showed a significant difference from what I had seen elsewhere.
    So I tried some others as well. AT&T, Xfinity, etc.

    speedof.me seemed to be the single anomaly in terms of upload speed. Why? Dunno.
  28. USAFRet said:

    speedof.me seemed to be the single anomaly in terms of upload speed. Why? Dunno.


    I'll post mine for comparison, sorry if it's a bit of a tangent from OP.

    speedof.me
    30.21 / 6.5 Mbps

    AT&T
    29.59 / 6.08 Mbps

    Xfinity
    29.42 / 5.93 Mbps

    speedtest.net
    27.40 / 6.04 Mbps

    speakeasy.net
    24.29 / 6.13 Mbps
  29. My Windows8 WiFi was slow (hopeless) as well, But thanks to your prompting. I found that changing the Wireless Mode from:
    IEEE 802.1 b/g/n
    to
    IEEE 802.1 b/g
    Solved it for me. I guess my WiFi modem was not able to do the "n" part of the b/g/n in the new Windows 8.1 Tablet and now it works just great.
    Details on how:
    1) Charms (Right window swipe) => Search (magnifier symbol) => find the "Device Manager" and open it.
    2) Expand "Network adaptors" => Double click on the Wireless LAN one.
    3) Click "Advanced Tab" => Wireless Mode
    4) Change the Value to "IEEE 802.1 b/g" (i.e. degrade it to match my old modem)...
    Then Bingo... all is fine in WiFi with my tablet..
  30. It worked for me by changing the Wireless mode value to 802.11b/g from 802.11a/b/g. Still trying to understand the root cause. Further investigation reveals that It could be by Network card Intel N-7260 or a combination of card and my router (TP-Link ). Changing the mode to b/g might be limiting the maximum speed it can attain, but being in India, 3-4 Mbps speed is what I have. Have seen others having issues to go beyond a certain speed in b/g mode.
  31. Nate Harris said:
    I had this issue, and was about to toss in the towel on 8.1 again. But decided to tackle it again (new laptop) and looked at the WLAN driver config again.

    This laptop has a Intel Dual Band Wireless-AC 7260 card in it. Digging around in the Driver settings I saw something that caught my eye; the "802.11n channel width for 2.4Ghz" was set to "20 mhz only". I set this to auto, the card disconnected and reconnected and instantly the DL speeds went from 40Kb to 1Mbps. I can't confirm this had anything to do with it or not, but thought I'd share in case it did.


    where do i find those settings?
  32. had a windows update today...went from slow as dial-up in any browser to really fast ditto-yay!
  33. meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.



    Same with me... upgraded my laptop from 8 to 8.1 then suddenly my wifi started failing. I did several recommended solutions but all failed (including driver upgrade, etc.) The solution I found that solved my wifi issue was to disconnect my wireless mouse (disconnect USB micro adapter for the mouse). I think the wireless mouse signal is affecting the WiFi signal does causing the disconnection and slowness. So I switched from wireless to wired mice.
  34. Network adapter>advanced>scroll down> there it is... for me 100 full douplex working awesome :) 95MBPS/35MBPS
    lele2014 said:
    Where did you find speed and duplex, I am having the same issue and I cannot find them in the settings.


    Puck610 said:
    Thanks! This worked for me! Took a bit to find the speed and duplex, but got it and it's working better!

    Officer Hansen said:
    I almost took your advice Tom, almost. I really was ready to give up after reading your post, but I have to tell you I was able to get an Acer tech to fix the problem. You have to go to device manager, then click on your network adapter then find speed & douplex, change the douplex to 100 half douplex.

    meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.






  35. I deleted amd quick stream and that fixed my internet issues. this was after months of searching and being frustrated. hope this helps.
  36. internetmonkey said:
    I deleted amd quick stream and that fixed my internet issues. this was after months of searching and being frustrated. hope this helps.


    Hello responding to your post and hoping that you can help me locate the douplex and how to change it to 100
  37. meringo said:
    Listen. stop playing with the 8.1 experiment Microsoft released to consumers. It's not a stable/finished product. either use 8, or even better... 7.

    I upgraded from 7 pro to 8 pro, then 8.1. When I switched to 8.1, my wireless card couldn't hold connections... i tried to resolve the issue, as I am an IT professional, but couldn't figure it out after days of fail. I went out and bought a wireless N usb adapter. same problems. Luckily, this was happening on my gaming rig, which I don't as frequently as my laptop.

    a couple of weeks go by, I wanna play titanfall again...

    My router was kind of old, so i decided to upgrade. I bought a Netgear Nighthawk and an AC wireless adapter to replace the N i bought previously. Still having problems. Cant keep a connection, when it does work, its about 20x slower than it's supposed to be. Wired works fine.

    I have done/checked everything an IT pro would do. After a little googleing, i have found out that a large number of people with 8.1 are having some sort of wireless networking problem. Most solutions, and or forum conclusions are the same. Windows 8.1 isn't handling wifi drivers correctly. Any brand, any type. I ultimately went back to 7 pro, haven't had any problems since. Windows 8.1 is clearly STILL having issues with wireless drivers.

    I hate you, Microsoft.


    I share your view. I detest 8.1 unstable, limited or no connection. And detest Microsoft's attitude when contacted, for my issue to be resolved I have to accept an upsell before MS staff actively resolve the issues.
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