Computer freezes with installed graphics card drivers, not without

swiggu

Honorable
Nov 26, 2013
4
0
10,510
Title.

I get both freezes where the screen turns black, my monitor goes on standy and there´s a couple of second of buzzing through my headphones and freezes where the screen just turns still. In both cases I get no error messages whatsoever and my only option is to manually shut down my PC with the power button or reboot it with the reboot button. Finally, I sometimes also but much less frequently get the message that the AMD display driver has stopped responding and has recovered, where I get a few second of unresponsiveness but it comes back up after a while.

I previously though the issue was lying in certain Microsoft/Windows services, specifically Superftech and Windows Image Acquisition, as I didn't get the freezes for a couple of days with them disabled on startup, but the freezes came back after a while nonetheless.

I tried to remove the drivers in the Device Managers and haven't had a freeze until now, but as I like to game and use Netflix and the the likes, I feel like using my actual card's drivers is necessary and optimal for display performance, so I'd like to find the root of my issue. I don't seem to get the freezes when using the standard on-board VGA/monitor graphics.

It might have something to do with voltage, but I'm not at all accustomed to making changed with stuff like that, so I might need some guidance if that's a possible solution.

I think I've downloaded every other driver and driver update for the rest of my hardware using manufacter-uploaded drivers respectively, so I doubt it's related to out of date drivers elsewhere, although it could be some form of conflict between hardware/drivers, most likely my GPU, who knows.

Here's my specs:
- W7 Home Premium 64-bit SP1
- AMD FX-6300, Vishera 32nm Technology
- 4,00GB Dual-Channel DDR3 @ 799MHz
- MSi 970A-G43 (MS-7693)
- Club3D Radeon R7 260 X royalKing Vapor
- 1TB Seagate ST1000DM003-1CH162 ATA Device (SATA)
- HL-DT-ST DVDRAM GH24NSB0 ATA Device
- Realtek HD Audio

Thanks in advance for any help!
 

porkysatan

Honorable
Nov 20, 2013
33
0
10,530


Do you have virtualization turned on in the bios? Its a common mistake and a lot of people don't know that with a 64 bit version of windows you need virtualization turned on. Its called (wow) windows on windows, you are running a 32bit os along side a 64bit os. give it a try it should fix your problem.
 

swiggu

Honorable
Nov 26, 2013
4
0
10,510


I'm pretty sure I'm running 64-bit only, as I specifically ordered an OEM license Windows 7 HP 64-bit. I checked my BIOS for any settings either way but there was nothing about virtualization or wow I could find.
 

porkysatan

Honorable
Nov 20, 2013
33
0
10,530
Did you uninstall the video driver from the add/remove program in your control panel? if not then do it from there. Than go to your root directory and delete the amd folder. it will be at c:/amd after you do that restart your pc and reinstall the driver by right clicking on it and run as administrator.
 

swiggu

Honorable
Nov 26, 2013
4
0
10,510

Yeah, there's tons of 32-bit programs running. Either way, I couldn't find anything about virtualization in the BIOS.

Yeah, I did. I didn't remove the folder myself, however, but it asked me to create that folder in the setup after I uninstalled.

I turned on OC Genie II in my BIOS and it seems to have made my system a little more stable, however I still get the AMD display driver crashes, even though the complete freezes are gone.