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AT&T: HTC VIVID - Sound profiles don't want to save settings

Last response: in Cell Phones & Smartphones
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November 26, 2013 4:18:47 PM

Dear freaks and geeks,

I have a HTC VIVID and my sound profiles on my vivid do not want to save. I configured my silent profile that it can only vibrate and when I press ok.. and go back to it. It is back on normal settings. Also when I text... I turned off the vibration when you type.. and it's unchecked, but the phone still does it. Any solutions on this one?
November 26, 2013 4:21:32 PM

I just figured out the typing vibration. It was another setting. But my sound profiles still don't work properly :D 
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December 20, 2013 8:02:30 AM

Are you running the latest version of software for the Vivid? http://www.htc.com/us/support/htc-vivid-att/howto/31800...

If you are running the latest, there could be some sort of application installed that is messing with your settings. do you have a lot of apps? any that you don't use and can uninstall? try cleaning up the phone a little by removing apps and data that you don't need.

is your storage full?

have you restarted lately?
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December 20, 2013 8:34:21 AM

ekuhner said:
Are you running the latest version of software for the Vivid? http://www.htc.com/us/support/htc-vivid-att/howto/31800...

If you are running the latest, there could be some sort of application installed that is messing with your settings. do you have a lot of apps? any that you don't use and can uninstall? try cleaning up the phone a little by removing apps and data that you don't need.

is your storage full?

have you restarted lately?


It's an unlocked phone, so it says server unavailable when I update it.
It has Android Version 4.0.3 installed
It has HTC Sense 3.6 installed

I did factory reset the phone and it still does it then.

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December 20, 2013 9:31:36 AM

if you turn the volume all the way down it should go into silent mode - does that work?
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December 20, 2013 1:17:37 PM

ekuhner said:
if you turn the volume all the way down it should go into silent mode - does that work?


Yes, but I want to use the profiles so I can easily switch (the volume on the side does not determine video volume) :p 

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Best solution

December 20, 2013 1:32:42 PM

well, this is an odd one. sounds like you might want to call HTC Care to see if there is any known issue, or if there is a software update that you don't have. +1-866-449-8358 They have a pretty knowledgeable group there who might have an answer.
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