Sign in with
Sign up | Sign in
Your question

My 1tb external hard drive is not detecting in my computer or disk management, help?

Last response: in Storage
Share
November 26, 2013 11:26:33 PM

Hi, I really hope someone can help me with this. Recently I was using my 1tb segate goflex external hard drive, it was working fine one minute then my daughter came and knock the external off the table and so it got disconnect from the cord. I plug it back in and it now doesn't show up on "my computer". I've search for an answer to solve this problem for two days now, many thread I've read said to rename the drive with a new letter or uninstall and reinstall the driver, I've try both attempt and still no luck.

When I view it in disk management, it doesn't show the name of the external but it does have disk 0, disk 1, and disk 2 (which is the one I believe my external is assign) I'm not 100% positive because as i look at the amount of space, it not saying 1tb, it showing me 3g or something. I really really need someone to help me recover this without losing all my data on there.

Thanks.
November 27, 2013 12:03:33 AM

Have you tried connecting your hard drive at the back of your computer ? I mean try connecting HD on the USB slots that are available on motherboard rather than USB slots that are in front of your case.
m
0
l
a c 216 G Storage
November 27, 2013 3:14:00 PM

cxiong13 said:
Hi, I really hope someone can help me with this. Recently I was using my 1tb segate goflex external hard drive, it was working fine one minute then my daughter came and knock the external off the table and so it got disconnect from the cord. I plug it back in and it now doesn't show up on "my computer". I've search for an answer to solve this problem for two days now, many thread I've read said to rename the drive with a new letter or uninstall and reinstall the driver, I've try both attempt and still no luck.

When I view it in disk management, it doesn't show the name of the external but it does have disk 0, disk 1, and disk 2 (which is the one I believe my external is assign) I'm not 100% positive because as i look at the amount of space, it not saying 1tb, it showing me 3g or something. I really really need someone to help me recover this without losing all my data on there.

Thanks.


If you can see the drive in Disk Management, that is a very good sign! Do all three drives have drive letters assigned to them? You may just need to assign a new drive letter to the drive in order to see it in My Computer.

Yogi

m
0
l
Related resources
November 29, 2013 12:45:26 PM

GhosT_Hv said:
Have you tried connecting your hard drive at the back of your computer ? I mean try connecting HD on the USB slots that are available on motherboard rather than USB slots that are in front of your case.


I'm using a laptop. I've also try connecting to a computer tower too but it still doesn't show up on my computer. Any other suggestion?
m
0
l
November 29, 2013 12:48:52 PM

Y0GI said:
cxiong13 said:
Hi, I really hope someone can help me with this. Recently I was using my 1tb segate goflex external hard drive, it was working fine one minute then my daughter came and knock the external off the table and so it got disconnect from the cord. I plug it back in and it now doesn't show up on "my computer". I've search for an answer to solve this problem for two days now, many thread I've read said to rename the drive with a new letter or uninstall and reinstall the driver, I've try both attempt and still no luck.

When I view it in disk management, it doesn't show the name of the external but it does have disk 0, disk 1, and disk 2 (which is the one I believe my external is assign) I'm not 100% positive because as i look at the amount of space, it not saying 1tb, it showing me 3g or something. I really really need someone to help me recover this without losing all my data on there.

Thanks.


If you can see the drive in Disk Management, that is a very good sign! Do all three drives have drive letters assigned to them? You may just need to assign a new drive letter to the drive in order to see it in My Computer.

Yogi



I saw disk2 which I believe is the drive I'm looking for, however it not the correct amount of space (it's showing me 3.8 GB, but this is suppose to be a 1TB, is this correct or am I looking at a different one, b/c this is the one labeling unallocated). I've try to re assign a different letter but it doesn't work, it didn't giveme that option,everything else is highlight in grey except "help" and "property"
m
0
l
!