New build - USB Conflict or Problematic Device?

docnrock

Honorable
Nov 27, 2013
3
0
10,510
Hi. New to this forum, but there seems to be a lot of good advice here. Having a problem with a new build. Hopefully someone here can help.

I am having a problem with certain USB devices freezing the system. The system runs fine with the mouse, keyboard, and wireless adapter in place, and I can access my wireless router and internet just fine, and the speeds are good. After I plug in the printer (win 7 64 bit drivers), the system freezes. If reboot (which I have to do by holding down the power button), the wireless adapter cannot access the router and the diagnostics tell me the wireless adapter is having hardware or driver problems. If I leave the wireless adapter out, then there is no issue with the printer. I tried plugging the wireless adapter to the USB 3.0 port on the card reader to see if it was unique to the 2.0 system, but that also freezes the system if the printer is plugged in. If the printer is not plugged in, again, the adapter works just fine.

I have ordered a PCIe wireless adapter to see if that fixes the problem, but can anyone tell me if it is a USB conflict I am seeing, or if it is perhaps the wireless adapter (or its driver) that is causing the problem? Or is there a change in the BIOS I could try? The driver for the USB wireless adapter is win7 64 bit, also. Also, for what it is worth, the system does not unfreeze if I unplug the network adapter. I am using the latest drivers for both downloaded from their respective websites.

To be clear, the drivers for the printer and the Netgear adapter were installed before plugging the devices into the USB ports. Also, the printer is not being used in wireless mode, only hard wired to the computer via USB.

Components are listed below. Great thanks to anyone who can help.

ASUS M5A99FX PRO R2.0 (BIOS 2005)
AMD FX-8350
G.skill F3-14900CL8D-8GBXM
Windows 7 Pro 64 bit
Samsung 840 Pro MZ-7PD256BW 256GB (C:)
WD Black WD1003FZEX 1TB 7200 rpm
XFX Double D FX-787A-CDFC Radeon 7870 GHz Ediction 2GB
Creative SB X-Fi Titanium HD
ASUS DVD-ROM DVD-E818AAT OEM
ASUS Blu-ray Burner BW-16D1HT
Netgear WNDA3100v2 USB wireless adapter
Koutech IO-RCM630 Card Reader USB 3.0
Rosewill Tachyon-1000 1000w power supply (overkill, I know :) )
Corsair Obsidian 650D case
Canon MP620 printer
Microsoft x4 Sidewinder keyboard
Razer DeathAdder mouse


 
Solution
Instead of just installing drivers and plugging things in, you need to follow the directions in the manufacturers "Getting Started" pdf document. There is a precise order in which steps that need to be done are taken.

docnrock

Honorable
Nov 27, 2013
3
0
10,510


Ummm, yeah. I follow the instructions to the tee. Do you have reason to believe that I have not? If so, please enlighten me. This is the 9th or 10th system I have built over the past 14 years and the first time something like this has occurred that I couldn't figure out. If you have something specific that would help, please, by all means post it. Vague inferences are rarely helpful.
 

docnrock

Honorable
Nov 27, 2013
3
0
10,510
The solution was to replace the wireless adapter. I don't know what the specific problem was with the Netgear USB wireless adapter, but replacing it with a PCIe wireless adapter solved the problem.