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R9 280x Driver Problems, need urgent help!

Last response: in Graphics & Displays
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November 27, 2013 12:21:12 PM

Hello. I recently purchased an MSI R9 280x Twin Frozr II. It was about $300, and it just arrived today. I slapped it in my system and *tried to install the drivers from both the disc and the website. However, when I tried this it says: "Completed (errors have occoured)" or something along those lines. I opened up the log and it showed that both the video driver and the HDMI audio driver did not install, however, everything else did. I tried this with the 13.11 and 13.10 drivers. Does anyone know why this happens?

P.S. My power supply is 600w, so it is suitable.

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November 27, 2013 12:36:36 PM

Use driver sweeper to completely uninstall all Radeon drivers, then re-download the latest drivers and try the installation again. I've actually seen quite a few people with Radeon driver issues. In most cases this problem is solved by a clean re-installation.
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November 27, 2013 12:42:36 PM

I will try doing a sweep and re-install the 13.11 drivers and see if that helps at all. Thanks for your help.
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November 27, 2013 1:09:51 PM

I ran Driver Fusion and deleted all AMD drivers. It still gives me the same error when I try to install the 13.11 drivers, though.
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November 27, 2013 2:05:53 PM

Have you tried using AMD's own removal tool?
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November 27, 2013 2:25:00 PM

Mousemonkey said:
Have you tried using AMD's own removal tool?


You mean the option to uninstall the drivers when you open up the Catalyst install? Yes, I have. That too was unsuccessful.
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November 27, 2013 2:27:20 PM

UPDATE: I noticed my card was on the '2' BIOS switch setting. I flipped it to '1', started up my PC, and NONE of my peripherals turned on, including monitor, mouse, or keyboard.
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November 27, 2013 2:35:06 PM

IronicRainbow said:
Mousemonkey said:
Have you tried using AMD's own removal tool?


You mean the option to uninstall the drivers when you open up the Catalyst install? Yes, I have. That too was unsuccessful.


There was a tool on their web site but it worked so well that they removed it it would seem.

http://sites.amd.com/us/game/downloads/Pages/catalyst-u...
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November 27, 2013 2:43:29 PM

So for now I have a gaming PC that doesn't game thanks to AMD's terrible drivers for the 200 series cards... Great.
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November 27, 2013 2:56:19 PM

IronicRainbow said:
So for now I have a gaming PC that doesn't game thanks to AMD's terrible drivers for the 200 series cards... Great.


I tried their drivers with a cheaper 7790 so I can sort of sympathise.
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November 27, 2013 5:51:14 PM

Also it is worth noting that when I go into Device Manager I cannot see anything, it just gives me a white space. This was not apparent before my GPU upgrade.
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