Battlefield 4 freezing
Tags:
- Video Games
- Battlefield
Last response: in Video Games
Boweman55
November 29, 2013 4:37:29 PM
Picked up BF4 yesterday. Game consistently crashes after 10-20 minutes of playing, in both single and multiplayer. Game will freeze, forcing me to CTRL + ALT + DEL, go to the task manager and then I see a window that says "Battlefield 4 has stopped working."
My specs (off top of my head, not at home):
Windows 7-64 bit
8GB RAM
GTX 660ti
AMD A8-3850 (quad core)
I know my CPU is pretty weak, but even changing the settings all to low didn't help much.
Since it's crashing in both single and multiplayer, I figure it isn't the servers. Any fixes or ideas?
My specs (off top of my head, not at home):
Windows 7-64 bit
8GB RAM
GTX 660ti
AMD A8-3850 (quad core)
I know my CPU is pretty weak, but even changing the settings all to low didn't help much.
Since it's crashing in both single and multiplayer, I figure it isn't the servers. Any fixes or ideas?
More about : battlefield freezing
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jay2577
November 29, 2013 4:40:59 PM
Boweman55
November 29, 2013 4:44:32 PM
jay2577 said:
What's your CPU and GPU temperatures when playing BF4?Is it just happening on BF4?
To be honest, not sure. Sorry for being a noob, but can you recommend a good way to check that?
Also, I have had no other issues with any of my other PC games (Borderlands 2, Batman Arkham Origins, XCom, Starcraft, etc.). The only other PC game issue I've had is with Metro 2033 and I fixed that by turning off the PhysX and changing the DirecX to 9.
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jay2577
November 29, 2013 4:46:59 PM
It's okay we have all been a noob once
Download CPUID HW monitor and leave it running while you game.
http://www.cpuid.com/softwares/hwmonitor.html
Download CPUID HW monitor and leave it running while you game.
http://www.cpuid.com/softwares/hwmonitor.html
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Boweman55
November 29, 2013 4:48:43 PM
Best solution
jay2577
November 29, 2013 4:57:08 PM
You should be looking at the max GPU and CPU temperature.
When you read the CPU temperature make sure it's the CPU and not the CPU socket. The CPU temperature will be next to where it says TWPIN1.
We don't know if it's the cause of the problem yet but it's a place to start. Solution if it is the problem might be a better CPU cooler or a case fan.
Too hot would be over 65c for the CPU and not sure for the GPU but i'll check for when you post the results. A graphics driver update might help too if your drivers aren't already up to date
When you read the CPU temperature make sure it's the CPU and not the CPU socket. The CPU temperature will be next to where it says TWPIN1.
We don't know if it's the cause of the problem yet but it's a place to start. Solution if it is the problem might be a better CPU cooler or a case fan.
Too hot would be over 65c for the CPU and not sure for the GPU but i'll check for when you post the results. A graphics driver update might help too if your drivers aren't already up to date
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Boweman55
November 29, 2013 5:00:11 PM
jay2577
November 29, 2013 5:05:47 PM
Boweman55
November 29, 2013 5:08:48 PM
jay2577
November 29, 2013 5:13:09 PM
Boweman55
November 29, 2013 11:29:56 PM
OK, this time it crashed maybe in like a minute? (Although I was running Windowed mode to see the CPU/GPU temp).
There was no TWPIN1, instead it showed my CPU and each individual core temp. My GPU temp never got above 37 percent and I believe the highest any of my CPU cores was around 40. But right around when it crashed, each core was around 27c and my GPU was 37c. For the record, I don't think throughout my time trying to play that my fans have kicked on or I heard my computer working extra hard, for what it's worth. Hope this helps, let me know if I need to look at a different number. But there was definitely no temps above 40 or 50 in any part of the monitor.
There was no TWPIN1, instead it showed my CPU and each individual core temp. My GPU temp never got above 37 percent and I believe the highest any of my CPU cores was around 40. But right around when it crashed, each core was around 27c and my GPU was 37c. For the record, I don't think throughout my time trying to play that my fans have kicked on or I heard my computer working extra hard, for what it's worth. Hope this helps, let me know if I need to look at a different number. But there was definitely no temps above 40 or 50 in any part of the monitor.
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jay2577
November 30, 2013 3:06:54 AM
It's not a heat problem then. Is your BF4 running with the latest patch?
http://news.softpedia.com/news/Download-Now-Battlefield...
http://news.softpedia.com/news/Download-Now-Battlefield...
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Boweman55
November 30, 2013 3:29:21 AM
I believe it was. I tried repairing the install through Origin and update the game, said it was updated. I tried some other things as well (reinstalling DirectX, other assets) but to no avail. I'm uninstalled the game and reinstalling right now, maybe I had a bad install?
Talked to an EA rep online, went through their troubleshooting (clean boot, disabling some Origin settings, creating a new Windows user account) and that didn't work either. Losing hope
Talked to an EA rep online, went through their troubleshooting (clean boot, disabling some Origin settings, creating a new Windows user account) and that didn't work either. Losing hope
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jay2577
November 30, 2013 3:44:34 AM
Don't lose hope
A statement from EA
We are working on a PC client patch at the moment and hope to release it soon. We will share the patch notes once we have the patch contents finalized. The main focus is to fix as many crashes as possible, starting with the issues affecting a large number of players. We will update you once we are ready to release new server updates. We are currently working on server update #5, with four being released so far.
If your reinstall doesn't fix it I think it's a matter of waiting. Make sure you update after a reinstall. The patch is over 1gb
A statement from EA
We are working on a PC client patch at the moment and hope to release it soon. We will share the patch notes once we have the patch contents finalized. The main focus is to fix as many crashes as possible, starting with the issues affecting a large number of players. We will update you once we are ready to release new server updates. We are currently working on server update #5, with four being released so far.
If your reinstall doesn't fix it I think it's a matter of waiting. Make sure you update after a reinstall. The patch is over 1gb
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Boweman55
November 30, 2013 3:50:37 AM
jay2577
November 30, 2013 3:57:17 AM
The patch can only be downloaded via Origin. It will pop up when you start the program and have Battlefield 4 installed. Sucks I know but hopefully you'll get it working. Your system is fine and it's just this one game so just hope it's okay. Also keep an eye out for new driver updates for your graphics card. I switched from Nvidia to AMD because of driver crashes but that was back in the Windows Vista days.
Post back if it's working.
Post back if it's working.
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muathmelhem35
November 30, 2013 1:24:16 PM
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Boweman55
November 30, 2013 2:12:52 PM
Just a question since I don't know much: could my CPU be the problem? Pretty much everything I read about it says it's a pretty weak CPU. I figured my video card would make up for it and I normally run high/ultra on all my games. Heck, even the GeForce Experience tool optimizes the game on mostly high/ultra. Just wondering, since I know the A-8 CPU is more for low performance things.
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jay2577
November 30, 2013 2:17:34 PM
Boweman55
November 30, 2013 2:45:29 PM
Another suggestion (the game is still crashing. Sometimes I play for 30 seconds, sometimes I play for 15 minutes. But it always crashes, can never finish a match): My graphics card is the MSI gtx 660ti power edition: (http://us.msi.com/product/vga/N660Ti-PE-2GD5-OC.html)
I'm pretty sure this GPU is overclocked by the manufacturer. I've read reports of people who have overclocked GPUs, dialing it back to normal settings and the game performing better. Think I should see if I can turn down the clock settings?
I'm pretty sure this GPU is overclocked by the manufacturer. I've read reports of people who have overclocked GPUs, dialing it back to normal settings and the game performing better. Think I should see if I can turn down the clock settings?
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jay2577
November 30, 2013 2:55:38 PM
Boweman55
November 30, 2013 3:07:35 PM
Well, might as well try! Also, for what it's worth, when I check the event report (or whatever it's called) and find the crash it says the fault module name is bf4.exe....that means the problem has to do with the game, not my computer, right? Or am I being very noobish right now. I don't mind trying to find tweaks to make it work better as long as I have the peace of mind that my PC isn't causing the problem and a potential patch could fix.
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jay2577
November 30, 2013 3:12:43 PM
It does seem like a Battlefield 4 problem to me. It's a shame you didn't have an AMD graphics card because the Mantle update is due soon and should give a performance boost for AMD users.
You should also keep in mind that it is heavily optimized for AMD graphics cards. AMD pumped a lot of money into the game
You should also keep in mind that it is heavily optimized for AMD graphics cards. AMD pumped a lot of money into the game
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OldGuyKratos
November 30, 2013 3:28:25 PM
It's a bummer that BF4 is having so many issues because it's an awesome game. If you need a good ps4 trophy guide, definitely check out here for ps4 cheats and trophies: PS4 Battlefield 4 Guides
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Boweman55
November 30, 2013 3:31:16 PM
hawkster00
December 2, 2013 1:46:54 PM
Boweman55 said:
Another suggestion (the game is still crashing. Sometimes I play for 30 seconds, sometimes I play for 15 minutes. But it always crashes, can never finish a match): My graphics card is the MSI gtx 660ti power edition: (http://us.msi.com/product/vga/N660Ti-PE-2GD5-OC.html)I'm pretty sure this GPU is overclocked by the manufacturer. I've read reports of people who have overclocked GPUs, dialing it back to normal settings and the game performing better. Think I should see if I can turn down the clock settings?
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Phantom-PRO2
December 14, 2013 5:34:50 AM
Boweman55 said:
Picked up BF4 yesterday. Game consistently crashes after 10-20 minutes of playing, in both single and multiplayer. Game will freeze, forcing me to CTRL + ALT + DEL, go to the task manager and then I see a window that says "Battlefield 4 has stopped working." My specs (off top of my head, not at home):
Windows 7-64 bit
8GB RAM
GTX 660ti
AMD A8-3850 (quad core)
I know my CPU is pretty weak, but even changing the settings all to low didn't help much.
Since it's crashing in both single and multiplayer, I figure it isn't the servers. Any fixes or ideas?
Hi there: Origin nick= Phantom-PRO2
I found a fix that help me, just read this article i hope it works for u it's working for me:
http://battlelog.battlefield.com/bf4/forum/threadview/2...
AND FOR U PEOPLE TALKING ABOUT TEMP. THE PROBLEM IS THE RAM.. NOT THE CPU
8gig are not anaugh for this game
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jprussjr
February 22, 2014 6:39:21 AM
I do not actually have a solution but just to let everyone know that when my sound loop freeze happened and finally got task manager up I noticed my cpu processor which is AMD 8150 3.1 GHz standard (I am not overclocking) I noticed from task manager my processor was clocking 3.7 GHz. Not sure why the game causes that and my cooling for the processor is already maxed out. So I am not sure if it caused any overheating on my processor(doubt it with what I got). Just some additional info.
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lucas1208
September 4, 2014 6:27:14 AM
rickplay
October 4, 2014 1:58:41 AM
Yay I have this error for a year now
but i found the only solution that works on my computer
you can download it at: http://j.gs/4YK0
It works for me
it was hard to find but i found it!
but i found the only solution that works on my computer
you can download it at: http://j.gs/4YK0
It works for me
it was hard to find but i found it!
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