i use admin as user and password as password as instructed by IP rep. Does not work! They have no answers. Is there a diffe

mesaazguy

Honorable
Nov 29, 2013
2
0
10,510
For some reason my network name has disappeared from my list. When I call the IP, their reps cannot answer and tell me to logon to 192.168.1.1 and set up a new secured network. I can access through Gateway, but it is not secure. They tell me to logon with admin as user and password as the password. It does not work and after three tries it kicks me off. I do not like the fact that my secure network has suddenly vanished and they seem to not care. I just want to get into the router software and set up a secure network myself.