Unable to get a new MSI R9 270X working

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gotl

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Nov 29, 2013
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10,510
Hi, I'm new to graphic cards installation, and I can't get my newly bought MSI R9 270X OC edition to work.
Right now I have a HP Envy Phoenix h9-1350 and using a AMD Radeon HD 7670 and would like to upgrade it to play upcoming games better (while playing old games for the mean times).
I don't understand why the screen was always black when I boot it up, since the fans of the cards are smooth and fine. Right now I'm still using win 8 (didn't upgrade to 8.1), have 8GB RAM.

Please tell me what I did wrong or what should I do to get this to work. I'm really pump to play Star Citizen and replay Tomb Raider on high/ultra (if possible) setting. ( π _ π)
 
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gotl

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Nov 29, 2013
18
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10,510
I connected it with 2 6-pin power connector which have P10 and P11 written on it. The fan always stopped about 3 or 4 seconds (it didn't beep like other topics) after booting up then it continued spinning afterwards. Tried with VGA, DVI, DVI->VGA cable, HDMI. Oh and when the screen said to be scanning on the HDMI it stopped there longer than DVI and VGA, seems like it picked up something.
I'm not sure, but could it be RAM problem? like need more RAM or something?
 
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babachicken

babachicken

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Aug 14, 2013
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How much ram do you have? and do you mind giving me the full specs? with power supply wattage and everything.
 
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gotl

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Nov 29, 2013
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Processor: 3.4 GHz Core i7-3770
RAM: 8 GB DDR3 (originally 12gb)
GPU: AMD Radeon HD 7670A 1gb
Mobo: Pegatron IPMMB-FM (Formosa)
PSU: Internal 600 Watt (100V-240V)

Form Factor: internal ATX

Total wattage: 600W

Nominal input voltage range:

100-127V (50-60Hz)

200-240V (50-60Hz)

PCI-E power connector (for high-end video cards): 2 6-pins power connector.

Dimensions: 150mm x 140mm x 86mm (5.9 x 5.5 x 3.4 inches)

* This power supply has an LED to indicate a possible failure condition when LED is off and power is connected

More info: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03518194-10%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=5295991&ac.admitted=1385848708460.876444892.492883150
 
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computerforums

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Sep 27, 2014
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