GPU Clock 0,0 MHz, Pc uses standard VGA graphics adapter, is not recognizing GPU

FVoets

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Nov 30, 2013
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[SOLVED]
I bought this new GPU, the SAPPHIRE HD 7870 GHz Edition 2GB GDDR5. First, I unplugged my old GPU, a ASUS HD 5570 (which wasn't mine, I borrowed it from a friend), then I plugged the 7870 in, booted up, everything fine, I open up the driver setup I downloaded from sapphiretech.com, still fine, installation takes hours, but ok, finally done. Then I check the log of the installation because it says there have been some warnings, and at the end it says 'no driver installed'.

When I go to device manager, it says i'm using the 'standard vga graphics adapter'. The weird part is that my mobo (ASUS M5A99FX pro R2.0) does not have integrated graphics. So I checked GPU-Z to check whether it recognizes my GPU, and the weird thing is that it does, but only partialy. It says it's name is 'Standaard-VGA grafische adapter' (dutch), but the GPU-chip is recognized as Pitcairn, and the shaders (1280), Memory type and size (2048 MB GDDR 5), Bus Width (256 Bit), and default clocks (GPU: 1000MHz, Memory: 1200 MHz) are all correct. at Sensors, it says the following:

GPU Core Clock: 0.0 MHz
GPU Memory Clock: 0.0 MHz
GPU Temperature: 0.0°C
Fan Speed (%): --%
Fan Speed (RPM): --RPM
VDDC: 0.919 V
VDDC Current: 6.1 A
VDDC Power: 5.5 W

there seems to be something wrong with either my GPU or my mobo.

I tried plugging it in another PCI-e x16 slot, but without succes. Windows does see a 'PCI device', but does not recognize it as GPU.

I tried setting PEG/PCI to PCI/PEG in the BIOS, but without effect (I've switched it back later)

I tried removing al display drivers using a Driver Sweeper, and then reïnstalling everything, but without any difference.

Since I'm quite sure the GPU is working (I bought it second-hand, yes maybe stupid, but I checked at his place whether it was working, and he could show me it was), I'm affraid my mobo is broken. I can try to RMA my mobo, if nothing else works...

solution: I tried installing the vista drivers, and it went well. after that I could install the latest windows 7 drivers as an update.
 

FVoets

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Nov 30, 2013
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Already tried that one, but without any effect.
 
it;s possible also that just the freq reader app is broken. the gpu is a pitcairn and if you had the latest catalyst it's correct. there is nothing to install.. the driver is the same. it wouldn't work on another pci slot. when using one card it has to be on the first slot.

try playing something see if you get the frame rates you are expecting
 

FVoets

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Nov 30, 2013
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I wish I could... When starting a game like Red Alert 3 it says my graphics card doesn't meet the minimum requirements... btw. the log of the catalyst installation said there was no driver installed (it said that everytime, 5 times), could that be because of the fact that the installer does not recognize the GPU?
 

FVoets

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Nov 30, 2013
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also, testing my pc at canyourunit.com, selecting Red Alert 3, I do not meet the minimum requirements due to not enough Video Ram. it says I only have 16 MB of Video RAM. that's not what GPU-Z tells me.

i'm considering reïnstalling windows, but i would lose all I have installed...
 

FVoets

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Nov 30, 2013
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FVoets

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Nov 30, 2013
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Yep, I guess you found it, when I put the mobo disc in, it says there is no chipset driver installed... i'll try to instal, and I hope this will fix it finally...