Built my first computer for gaming....it freezes occasionally typically when there is alot going on. NEED HELP PLEASE!.

jestes2448

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Nov 30, 2013
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10,510
Here is a list of components I have acquired (with the help of a fry's employee...not the brightest idea I know...). everything runs smoothly, but typically when the action begins to intensify the system will freeze forcing me to restart. I've completed a scan of my computer via the command prompt but it says there are no irregularities, I've reduced the graphics to a less demanding level, and I still have this issue occur. Is this a compatibility problem amongst the parts? If so, what can I replace to maintain(or slightly improve) the level of hardware that I currently have? Any suggestions or recommendations are more than appreciated...this is my first time building a computer so there's not much you could say to insult me!

AMD FX-6300 six core processor
MSI 970A-G43 motherboard
DDR3 8GB 1600MHz RAM(2x4GB modules) CL9 Sapphire blue viper 3
DT01ACA100 1TB Sata\600 7200 rpm 32m HDD
ASUS AMD HD7870 2GB graphics card
Enermax OStrog BR case
Asus 24x OEM DVDRW
TT TR2 600w PSU
 
Everything looks like it should be compatible.

1. What's your BIOS version? You could try updating it to the latest.
2. Check your temps when idle/gaming/load (prime95 smallFFT test). Use a program like HWMonitor to check your temperatures and post some screenshots here. If it's too hot it could shutdown to protect the parts.
 

jestes2448

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Nov 30, 2013
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Ok so my system bios version is: ALASKA - 1072009 BIOS Date 03/28/13 16:31:10 Version 04.06.05

As for the temperature, I will have to play something for a bit and see how it looks. My graphics card came with a GPU tweak that keeps tabs on all that telemetry, so I shouldn't have to download one. I will let you all know how that goes shortly. THANK YOU FOR THE QUICK RESPONSES!!





 

jestes2448

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Nov 30, 2013
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ohh no not CPU. haha Guess I will have to download that afterall. alrighty I will download that and post back on here shortly! By the way how long should I play to see if the CPU is overheating?
 

jestes2448

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Nov 30, 2013
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ok so that website is being blocked by my internet security software. I'm assuming its safe to allow it to download? dumb question but I've gotta ask.

As for the device drivers, I'm assuming you mean the disks that came with the package? those were installed when I assembled the computer.
 

jay2577

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Yes I meant the ones on the discs. You should download the latest drivers for your graphics card from the AMD website. They get updated quite often. I usually go with the latest beta release.
Just type into google "download cpuid hw monitor" and follow whatever links if your internet security software is blocking it for some reason. It is quite safe to download and use:)
 

jestes2448

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Nov 30, 2013
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OK I have tried to get this to download but it keeps giving me a download error and shuts itself down. I've tried turning off my internet security briefly to allow it, but its still wont go. any suggestions?

p.s. sorry for all the trouble...I'm just getting my feet wet when it comes to computers....lol
 

jay2577

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Also check to see if everything is plugged in securely.
CPU fan, graphics card power plug etc.
When you installed the CPU did you make sure any plastic cover was removed from the heatsink and it had thermal paste applied? Is the heatsink tightly attached to the CPU?
 

jestes2448

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Nov 30, 2013
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ok so I downloaded the new driver for my GPU, installed the telemetry software and tested it all.

after about 15 min. the max CPU temp was 53C and the average was 50C
no freeze so far but we'll see how it goes.
 

MojanglTheory

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Nov 28, 2013
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I recently built my own first computer and the parts I got were almost identical to yours (everything the same except for hard drive and graphics card) and I had a similar problem. When playing intensive games, instead of the game freezing my computer would just shut down entirely. I fixed this by replacing the PSU.
Although the problems are slightly different, it is worth giving a shot, since after overheating, the most common problem is the power supply.
 

jestes2448

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Nov 30, 2013
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So I THINK the driver download may have done it. I haven't had much time to try it this week but it has yet to freeze since I downloaded the driver and played for several hours without incident. Thanks a bunch to all of you for the speedy responses. certainly didn't expect to have the issue resolved in the time frame it was, so again a HUGE thank you!!

-jestes2448