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explorer.exe crashes when I scroll too fast

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  • Explorer
  • Windows XP
Last response: in Windows XP
November 30, 2013 10:49:11 AM

After I insert my camera stick into the camera reader, I hold the mouse at the top of the scroll bar and quickly move it down to the latest photos that I've taken. When I do that the folder disappears and all the icons on my desktop disappear, only to return in about 20 seconds. I'm using win xp pro, version 2002, service pack 3 with all updates installed and intel 2 quad cpu Q9650 and 3.25 GB of ram. Thanks for any assistance with this annoying problem.

More about : explorer exe crashes scroll fast

November 30, 2013 11:07:25 AM

What video card are you using? Also 3.25GB ram is the available ram. Since XP (I assume it is the 32bit version) can only use up to 4gb installed, you are at the limit. More ram would improve the scroll speed. The only thing you can do is to scroll slower.If you set the view to details not preview you will be able to scroll the list faster but you will not see the preview picture view. The issue is that as you scroll bigger and bigger amounts of photos, the system is trying to open each one in preview. Now you leave one and go to the next so fast, the system is getting overwhelmed trying to open and close so many photos so fast.
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November 30, 2013 11:36:09 AM

I looked up on belarc, my specs and copied and pasted the most important ones: 3.00 gigahertz Intel Pentium III
64 kilobyte primary memory cache
6144 kilobyte secondary memory cache
3328 Megabytes Installed Memory

Slot 'A0' has 2048 MB
Slot 'A1' has 2048 MB
Slot 'A2' has 2048 MB
Slot 'A3' has 2048 MB

Board: Gigabyte Technology Co., Ltd. EP45-UD3P x.x
Bus Clock: 333 megahertz
BIOS: Award Software International, Inc. F6 11/14/2008
But I kind of think that you are correct. Your answer makes so much sense, so I will just be patient and scroll the proper way and not be in such a hurry.
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November 30, 2013 11:36:41 AM

Oh yes, and most important, thanks so much for taking up your time to answer this for me.
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November 30, 2013 11:40:53 AM

what a dinosaur. lol............. tell me, is this a 32bit operating system or 64bit?

click on start button/then right click on my computer/go to properties. all information will be there.
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November 30, 2013 11:44:32 AM

YW. If you care to pick as best reply would be appreciated. Happy Holidays.
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November 30, 2013 11:57:20 AM

Dogsnake said:
YW. If you care to pick as best reply would be appreciated. Happy Holidays.


what if we dig a little deeper before we start groveling?

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November 30, 2013 12:32:08 PM

Hello, I know the operating system quite well. Had a computer since '98. But I do really like xp. This dinosaur is the only os that will run Jasc that I use for my work. It's a 32 bit system.
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November 30, 2013 1:28:32 PM

jasc PSP?......... i run that on w7 and on xp.. i like xp too.

anyways, i was hoping it was a 64bit. you have a single core processor i assume? if you update that it will help a little. can you ,link the proper board?.orm search the manufacturers site for a cpu upgrade?

otherwise you'll need to do a major overhaul.
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Best solution

November 30, 2013 2:02:38 PM

What do you use to open and view the pics? There are some apps. that can take advantage of multi core and 64 bits. BTW 64bit xp is a dog. You can get win7 pro64 for about $95 oem. But if you go 64 it is a total clean install not an upgrade. So be prepared. Also you could remove previous pics. from the camera and reduce the scrolling to the new. Now since you regard my reply as"groveling" I will again wish you well and will stop tracking this thread.
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November 30, 2013 2:43:59 PM

swifty_morgan said:
jasc PSP?......... i run that on w7 and on xp.. i like xp too.

anyways, i was hoping it was a 64bit. you have a single core processor i assume? if you update that it will help a little. can you ,link the proper board?.orm search the manufacturers site for a cpu upgrade?

otherwise you'll need to do a major overhaul.


Dogsnake said:
What do you use to open and view the pics? There are some apps. that can take advantage of multi core and 64 bits. BTW 64bit xp is a dog. You can get win7 pro64 for about $95 oem. But if you go 64 it is a total clean install not an upgrade. So be prepared. Also you could remove previous pics. from the camera and reduce the scrolling to the new. Now since you regard my reply as"groveling" I will again wish you well and will stop tracking this thread.


First of all, I never said any such thing. I really thank you so much for your time and expertise. I had 64 bits, but I went back to 32 bits because there were so many programs that I couldn't use. Especially Jasc and a faxing program that I've had for years. Again, many thanks for your advice. Take care.
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November 30, 2013 2:54:12 PM

i use 64bit xp all the time........... don't have any problems......... you need to learn what YOU'RE doing wrong.
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