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Please help.. might have done something wrong

Tags:
  • CPUs
  • Intel
  • Motherboards
  • Intel i5
Last response: in Motherboards
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November 30, 2013 9:58:23 PM

So I have purchased an Intel CPU i5 3570k along with an Asus z87-A motherboard...
I've heard they were only compatible with Haswell AFTER purchasing it (even though someone told me it would be fine). Is it true that it won't work along with it?

If so, do you think Newegg will take it back and charge me a surplus for changing CPU?
Thanks in advance

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November 30, 2013 10:00:24 PM

They're not compatible. Call newegg and send back the CPU and get a Core i5 4670K.
Talk to them and maybe they will waive off the shipping fee.
Did you get them yet? If not then go to your newegg history and cancel the order. Then buy the right parts.
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November 30, 2013 10:04:45 PM

Different sockets. i5 3570k is LGA 1155 and the motherboard is a Z87 making it LGA 1150. BIOS has nothing to do with it they are different sockets and not physically compatible. As said above you need a Haswell CPU, i5/i7 4xxx to work with LGA 1150.
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November 30, 2013 10:09:49 PM

Thanks A LOT guys, fortunately, the order is still marked as ''Packaging''. I'm in the queue with live chat right now
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November 30, 2013 10:25:53 PM

Glad you caught it then! As I replied in the PM you are fine with the parts you listed.
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November 30, 2013 10:57:43 PM

They told it would not possible to modify the shipment as it already had a shipping #. Although, I have no idea if i'm allowed to say but Newegg support left a note and will put a prepaid shipping amount on my item return, as well as full refund. Needless to say, i've purchased an i5 4670k.

I am really pleased by the great service they've offered me

Thanks again!
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November 30, 2013 11:36:38 PM

Newegg has always impressed me anytime I have had to return things. Oh well you almost caught it! But everything worked out.
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