As the title states my M17xR3 has been black screening completely randomly and often....sometimes its a pain just to boot it up....sometimes im able to play for an hour or so.
I have tried running memtest overnight with no errors, ran the multiple system diagnostics that come with the system, tried formatting and reinstalling windows from the disc, virus scans, temperature checking.Im completely at a loss and im hoping its not the gfx card going out since Alienware told me they dont make them anymore and the laptop is out of warranty.Only once have I gotten a blue screen and only one time has it black screened then played the sound for plugging and then unplugging a usb device. Any help is greatly appreciated.
System Specs
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: InsydeH2O Version 1.0 A12
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
DirectX Version: DirectX 11
Graphics Card: Nvidia GeForce GTX580m using driver ver. 306.97 from dell
Equipped with 3D Vision and 120hz Monitor
The one blue screen I have
On Sat 11/30/2013 11:38:15 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\113013-34694-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B90)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Any help is greatly appreciated at this point.....
EDIT: I have tried reinstalling a multitude of the drivers on the PC uninstalling the Realtek card reader seemed to make the pc last longer or maybe its just the randomness......uninstalled the gtx580m and running off the standard vga adapter to see if problem persists
I have tried running memtest overnight with no errors, ran the multiple system diagnostics that come with the system, tried formatting and reinstalling windows from the disc, virus scans, temperature checking.Im completely at a loss and im hoping its not the gfx card going out since Alienware told me they dont make them anymore and the laptop is out of warranty.Only once have I gotten a blue screen and only one time has it black screened then played the sound for plugging and then unplugging a usb device. Any help is greatly appreciated.
System Specs
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: InsydeH2O Version 1.0 A12
Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
DirectX Version: DirectX 11
Graphics Card: Nvidia GeForce GTX580m using driver ver. 306.97 from dell
Equipped with 3D Vision and 120hz Monitor
The one blue screen I have
On Sat 11/30/2013 11:38:15 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\113013-34694-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B90)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Any help is greatly appreciated at this point.....
EDIT: I have tried reinstalling a multitude of the drivers on the PC uninstalling the Realtek card reader seemed to make the pc last longer or maybe its just the randomness......uninstalled the gtx580m and running off the standard vga adapter to see if problem persists