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New Toshiba laptop not charging, problem with battery?

  • Laptops
  • Battery
  • Components
  • Toshiba
Last response: in Components
December 1, 2013 1:42:05 PM

About two weeks ago i got a new Toshiba Satellite C55-A. The power cord is working perfectly fine, but the battery is not charging. I noticed about 3 or 4 days ago that the laptop would not charge over 40 percent, than last night i unplugged it and right when i got a notification for low battery, i plugged it back in and it has been at 11% since. i know the charger is fine, because when i removed the battery the laptop remained on. Does anybody know whats wrong, or what i can do to fix it? (By the way i am fairly inexperienced with computers and the terms, and short on funds to go buy something to fix it)

More about : toshiba laptop charging problem battery

December 1, 2013 1:57:35 PM

Your power supply might be fryed? The battery might be bad. Take it to Toshiba customer support for repair and they'll fix it and diagnose the problem.
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