Usb ports not working properly

Toggle sidebar Toggle sidebar
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510
When I plug my mouse or wireless receiver into my motherboard's usb ports, the devices do not work properly. My mouse will skip and the receiver will just not pick up a wifi signal. However, when I plug them into the front ports of my case, they work perfectly. what could be the problem?
 
Sort by date Sort by votes
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510


I think I do, how would I check?
 
Upvote 0 Downvote
ganon11000

ganon11000

Honorable
Jul 21, 2012
1,102
3
11,660
Google the motherboard model number -> go to the relevant official website (ASUS, ASRock, ECS, MSI, GIGABYTE etc..) -> click support / download then bios. From here you can see which is the latest bios version.
If you enter bios the current BIOS version is usually listed.
 
Upvote 0 Downvote
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510


I will try that when I get home and then I will get back to you, thank you for your help. I really appreciate it.
 
Upvote 0 Downvote
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510




I updated the BIOS with no luck.
 
Upvote 0 Downvote
ganon11000

ganon11000

Honorable
Jul 21, 2012
1,102
3
11,660


There is a very rare chance that the fuse for the back USB ports has blown. If this is the case, you will need a new motherboard. You could also buy a USB PCI card.
 
Upvote 0 Downvote
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510


Is there a way to troubleshoot that?
 
Upvote 0 Downvote
ganon11000

ganon11000

Honorable
Jul 21, 2012
1,102
3
11,660


Is there any errors in the USB section of device manager?
(Start -> right click on computer / my computer -> Manage -> Device Manager -> Universal Serial Bus Controllers)
 
Upvote 0 Downvote
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510


It says all of them are working properly.
 
Upvote 0 Downvote
T

TheMegaBenson

Distinguished
Sep 2, 2013
18
0
18,510


Yes, the weird thing is that I have a controller and keyboard plugged into them with no problems.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom