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My Catalyst driver is not installing successfully

Tags:
  • Drivers
  • Catalyst
  • Windows 8
  • Graphics
Last response: in Graphics & Displays
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December 2, 2013 7:33:44 AM

My latest drivers for windows 8.1 aren't working anymore as they should. NOTE that i used Driver Fusion because someone suggested me from this site because i had problems with the driver. Now it wont work at all, it installs quickly and says errors occurred during installation. Then when i restart i don't have my resolution, shows my real monitor (instead of generic pnp monitor) but doesn't show my GPU name. As this is windows 8.1 don't tell me to try to install it in safe mode because there is no safe mode. Also tried to reinstall it several times with deleting AMD folder in C but same thing. Tried older drivers, same thing. (I have dual boot and these newest drivers work on windows 7) Here's a screenshot:

Specs:
amd phenom II x4 940
ram 4gb ddr2
hdd 500gb
psu ms industrial 550w
gpu sapphire hd 4730
windows 8.1 64bit
Thanks!

More about : catalyst driver installing successfully

December 2, 2013 7:54:13 AM

If you click that "View Log" button, what does it tell you?

Also, which drivers are you trying to install? In your screenshot, I can see "12-3_vista_..." which aren't the most recent drivers available or ones that have Windows 8 support. There's a Windows 8-specific driver for the HD 2000, HD 3000, and the HD 4000 series here: http://support.amd.com/en-us/kb-articles/Pages/catalyst...

Casey
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December 2, 2013 7:56:51 AM

cklaubur said:
If you click that "View Log" button, what does it tell you?

Also, which drivers are you trying to install? In your screenshot, I can see "12-3_vista_..." which aren't the most recent drivers available or ones that have Windows 8 support. There's a Windows 8-specific driver for the HD 2000, HD 3000, and the HD 4000 series here: http://support.amd.com/en-us/kb-articles/Pages/catalyst...

Casey

This is the driver amd_catalyst_13.4_legacy_beta_vista_win7_win8

This is in the report
<?xml version="1.0"?>
<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>
<monetreport xmlns:D t="urn:schemas-microsoft-com:D atatypes">
<general>
<cmdline>-UI </cmdline>
<time>12/02/13 15:53:55</time>
<action>install</action>
<download></download>
</general>
<dcm>
<device>
<name>RS780</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x9600</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x9600</ssid>
<ssvid>0x1022</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x9603</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060400</classcode>
<revisionid>0x00</revisionid>
</device>
<primary>
<name>AMD Radeon Graphics Processor</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x944e</chipid>
<vendorid>0x1002</vendorid>
<ssid>0xe114</ssid>
<ssvid>0x174b</ssvid>
<classcode>0x030000</classcode>
<revisionid>0x00</revisionid>
</primary>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0xaa30</chipid>
<vendorid>0x1002</vendorid>
<ssid>0xaa30</ssid>
<ssvid>0x174b</ssvid>
<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x9607</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060400</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name>ATI Integrated SATA Support</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x4390</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x3700</ssid>
<ssvid>0x1565</ssvid>
<classcode>0x01018f</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name>ATI Integrated SMBus Support</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x4385</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x3700</ssid>
<ssvid>0x1565</ssvid>
<classcode>0x0c0500</classcode>
<revisionid>0x3a</revisionid>
</device>
<device>
<name>ATI Integrated SATA Support</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x439c</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x439c</ssid>
<ssvid>0x1002</ssvid>
<classcode>0x01018a</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name>ATI Integrated Azalia Support</name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x4383</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x8218</ssid>
<ssvid>0x1565</ssvid>
<classcode>0x040300</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x4384</chipid>
<vendorid>0x1002</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060401</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x1200</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x1201</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x1202</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x1203</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
<device>
<name></name>
<manufacture>Advanced Micro Devices, Inc.</manufacture>
<chiptype></chiptype>
<chipid>0x1204</chipid>
<vendorid>0x1022</vendorid>
<ssid>0x0000</ssid>
<ssvid>0x0000</ssvid>
<classcode>0x060000</classcode>
<revisionid>0x00</revisionid>
</device>
</dcm>
<exist>
</exist>
<install>
<package>
<description>AMD Catalyst Install Manager</description>
<result>Succeed</result>
<version>8.0.877.0</version>
<size>20 </size>
</package>
<package>
<description>AMD APP SDK Runtime</description>
<result>Succeed</result>
<version>10.0.937.2</version>
<size>90 </size>
</package>
<package>
<description>AMD Display Driver</description>
<result>Fail</result>
<version>8.970.100.0000</version>
<size>90 </size>
</package>
<package>
<description>AMD Accelerated Video Transcoding</description>
<result>Succeed</result>
<version>12.5.100.30424</version>
<size>3 </size>
</package>
<package>
<description>AMD Drag and Drop Transcoding</description>
<result>Succeed</result>
<version>2.00.0000</version>
<size>1 </size>
</package>
<package>
<description>AMD Media Foundation Decoders</description>
<result>Succeed</result>
<version>1.0.80424.1301</version>
<size>1 </size>
</package>
<package>
<description>AMD VISION Engine Control Center</description>
<result>Succeed</result>
<version>2013.0424.1225.20315</version>
<size>150 </size>
</package>
</install>
<uninstall>
</uninstall>
<downloaded>
</downloaded>
<resource>
<hwinfo>Hardware information</hwinfo>
<existpkg>Existing packages</existpkg>
<pkg2inst>Packages for install</pkg2inst>
<pkg2uninst>Packages for uninstall</pkg2uninst>
<otherdev>Other detected devices</otherdev>
<errmsg>Error messages</errmsg>
<name>Name</name>
<manufacture>Manufacturer</manufacture>
<chiptype>Chip type</chiptype>
<chipid>Device ID</chipid>
<otherhw>Other hardware</otherhw>
<download>Download packages</download>
<succeed>Success</succeed>
<fail>Fail</fail>
<vendorid>Vendor ID</vendorid>
<classcode>Class Code</classcode>
<revisionid>Revision ID</revisionid>
<ssid>Subsystem ID</ssid>
<ssvid>Subsystem vendor ID</ssvid>
<header1>Catalystâ„¢ Install Manager</header1>
<header2>Installation Report</header2>
<finalstatus>Final Status:</finalstatus>
<versionofitem>Version of Item:</versionofitem>
<size>Size:</size>
<bytes>Mbytes</bytes>
</resource>
<error><msg>Driver Install: the specified driver package was not installed for matching devices</msg></error></monetreport>
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Related resources
December 2, 2013 9:31:11 AM

SOLVED!
Reinstalled the system, still says there are errors but there's mine resolution and recognizes my GPU
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February 18, 2014 12:44:10 PM

AND WHAT ABOUT THIS GUYS ???? what is this error ??? "Application Install: install package failure!
Driver Install: the specified driver package was not installed for matching devices " I use windows 8.1 and i can`t install catalyst control center !
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March 12, 2014 1:44:05 PM

RobertSzasz said:
AND WHAT ABOUT THIS GUYS ???? what is this error ??? "Application Install: install package failure!
Driver Install: the specified driver package was not installed for matching devices " I use windows 8.1 and i can`t install catalyst control center !


Maybe you need to run it as admin

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!