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my computer wont stay off

Tags:
  • Computers
  • Hewlett Packard
  • USB3
  • Components
  • PCI Express
Last response: in Components
Anonymous
December 2, 2013 12:48:12 PM

I installed a PCI-e Express USB 3.0 HOST CARD in my hp/Compaq dc5700. It works fine and is very fast. My problem is that since I installed it my computer, my computer wont shut down. I go to shut down ,hit that, it shuts down and then It restarts every time. I looked for solutions online but to no avail. After researching the problem for 2 days I uninstalled the PCI-e Express USB 3.0 HOST CARD and now the computer shuts down like it is supposed to. Does anyone have an Idea what could cause this effect? Thanks J

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Best solution

a b α HP
December 2, 2013 1:00:53 PM

find the card on device manager and on the power management tab uncheck the allow this device to wake up the computer.
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