Detecting RAM Problem

Shawn23

Honorable
Sep 24, 2013
24
0
10,510
I have 8GB of memory installed in my computer ( in dual channel), but when i go to PC Info it says i only have 4 GB installed. Also when i use Belarc Advisor, it tells me that only one of my sticks is working and being read. But when using CPUID, that program tells me that i have 8GB of memory installed in single channel. Can someone tell me what is wrong and if i have a dead stick or not?
 

Shawn23

Honorable
Sep 24, 2013
24
0
10,510




I have windows 8.1, 64bit, and yes i have tried multiple configs, and Belarc Advisor only recognizes 1 of the cards and that is the same card every time.
 

Shawn23

Honorable
Sep 24, 2013
24
0
10,510
I took out the RAM stick that Belarc Advisor was reading and left in the one i thought to be bad, and my computer would not post. So this means the stick is broken?