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MSI Z87-GD65 no screen POST/BIOS on fresh start

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December 3, 2013 9:10:32 AM

Hi,

I'll start by first saying my rig can be found here.

My problem is that while everything is connected perfectly as far as I can tell (the lights come on just as they're supposed to, the fans are spinning just as they're supposed to), nothing is showing up on my screen at all. I have an HDMI and a VGA cable (I want to use the HDMI) and nothing is coming up at all from either regardless of whether I put the HDMI in the motherboard or graphics card.

The post code I get is AE, which according to my manual means that it should be ready to boot normally, which I'm assuming is a good thing!

I would appreciate absolutely any hints and tips that you guys could have. Thanks.
December 3, 2013 9:13:30 AM

If you have a GPU installed, you should only have the monitor connected to the GPU, NOT the motherboard. Is your monitor set to the correct input? Also, do you have any bent motherboard CPU pins?

Try switching the RAM around in different slots and using one one stick.
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December 3, 2013 9:14:39 AM

First question is the PSU power connected to the GPU?
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December 3, 2013 9:47:17 AM

tiny voices said:
If you have a GPU installed, you should only have the monitor connected to the GPU, NOT the motherboard. Is your monitor set to the correct input? Also, do you have any bent motherboard CPU pins?

Try switching the RAM around in different slots and using one one stick.


Well that did help slightly. The screen now shows absolutely nothing, as opposed to the HDMI in the top corner which for my TV means it is receiving a signal on that port.

However, like I said, nothing is actually showing. I have the following images which show the way the set-up is. I have connected it to the PSU using a PCI 6 and 8 slot from the same cable. Is that ok or do I need to power it from two separate cables or the older style power cables, the name for which escapes me right now but I think starts with an M?









Already you guys have been a help, so thanks.

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December 3, 2013 10:18:54 AM

Are you 100% positive that there are ZERO bent CPU pins? I have had this issue before caused by bent pins.
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December 3, 2013 10:23:47 AM

Do you mean taking my cooler off and removing my CPU to look at the pins? I haven't done that yet. I will though if it'll help.
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December 3, 2013 10:25:42 AM

Yes, that is what I mean.
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December 3, 2013 10:45:27 AM

Ok then, I will do that soon and post back. Thank you
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December 3, 2013 12:35:02 PM

tiny voices said:
Are you 100% positive that there are ZERO bent CPU pins? I have had this issue before caused by bent pins.


I took off everything, checked and found nothing but poked and prodded anyway to make sure they were straight, then reattached everything and tried again. There was some improvement, in that I have something on the screen. However, that is:




I hope this will be something utterly stupid and that you can help me figure out what's wrong. I'm still getting code AE by the way. I'm almost certain it's strictly an image problem.

EDIT: This seems to have only happened the first time, and is not happening on my second through fifth boot attempts. I think this may be just because I switched onto the active HDMI from another input, as this also seems to happen when I tried that again.
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December 3, 2013 12:51:15 PM

Easy way to rule out the GPU is to try it in another system!
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December 3, 2013 12:57:08 PM

Remove the GPU and boot on integrated graphics.
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December 3, 2013 1:05:22 PM

It boots without my graphics card :\. Is that a problem or is it just because my card is much newer than my motherboard and requires drivers or something? I've modified my card with the Accelero Extreme III, which I'm fairly sure will have voided the warranty...
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December 3, 2013 1:07:11 PM

Do the GPU fans spin? Your card is probably dead. Just reinstall the stock cooler and RMA.
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December 3, 2013 1:08:41 PM

The fans do spin, yes. I don't have any other system available to put the card into to check it, so how do I find out?
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Best solution

December 3, 2013 1:10:26 PM

Your best bet is to replace the stock cooler and RMA the card. I recently RMA'd a card and it took only 6 business days total. That was through EVGA though.
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December 3, 2013 1:17:32 PM

Great... That's pretty much exactly what I was hoping not to hear. Thanks for all of your help, and what do you recommend in the mean time for this? Should I continue to set up my PC and just put the GPU in when I get it back?

How thorough are companies in checking for tampering on products you've sent back? Mine is a Gigabyte R9-290, and to get my cooler on I've had to use thermal adhesive etc. If they were to take off the cooler themselves they'd probably notice that surely?
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December 3, 2013 1:24:41 PM

Yes, the computer is complete operable with no GPU. You cna use it as normal. Simply no gaming will be done.

Make sure you remove ALL the thermal tapes and whatnot and re-paste the card CORRECTLY and install the stock cooler. Chances are they won't even remove the cooler.

The card I RMA'd was bought used on amazon and was pretty beat looking and it has no issues being replaced. Funny story, I bought a gtx660 for $130 used in "fair" condition, and they sent me a gtx 660ti instead. Got lucky I guess.
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December 3, 2013 1:27:01 PM

Well that will be a fun wait for a replacement then. Thanks for your help.
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December 3, 2013 1:33:37 PM

Always glad to help!
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!