Possible virus, spyware/malware, or adware

Rfisher

Honorable
Aug 21, 2013
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This may have been answered several times but my search didn't come up with any effective answers. So I will explain in detail the current steps I have taken.

I have been watching sports online (Don't have cable) and I believe one of the sites I went to installed some junk on to my computer. In fact I'm not 100% sure it was that specific site but something did because any time I click on a link another window and/or pages open up and sites like youtube have random ad bars popping up at the bottom and say in the corner "These adds are not from this site". At the current time of getting this specific issue I'm not sure when it was, otherwise I would do a system restore and because of reason changes of uninstalls and installs of new software I do not want to go to far back. At the time I didn't have any software preventing or catching these things, and I have installed AVG and Maleware bytes. I have done full scans 3 times now it says it found the threats and remove them, restarts the computer and there back. I'm not sure what these files might be or even where they are, and I'm not even sure those are the files causing these exact problems. Seems more like adware to me because all the pop ups are just adds. Very annoying I might add. To top all of this off my computer seems to be running very slow and it is a recent development so I'm assuming its because of these files. I even tried turning off AVG to see if it speeds things up and still slow. Can anyone point me in the direction of freeware and/or free software that can remove these for good. I'm out of options and need help.
 
Solution
sounds like you have a rootkit or some other polymorphic phage virus, here are the steps to detecting and removing.


rkill to stop the virus or malware from running
HitMan pro to detect and remove the virus/rootkit
RougeKillerto repair hostfile
Run System File Checker to ensure that windows files are intact and in the original format!

if you have to reboot at any time repeat step 1 (run rkill) before moving on.





taz0697

Honorable
May 19, 2013
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10,710
oh that sucks dude. I had a virus infect a computer a few years back and i chased it around for quite a while (3-4 days) before i finally got it fixed. the next time i had any sort of virus (which was about a year later) i just decided to reinstall windows. What a hassle that saved. in about a day i had all of my programs installed and everything was back to normal.

basically long story short just reinstall windows
 


Keep running the Malwarebytes scans till your system comes up reported CLEAN. Same then for AVG. If you repeatedly keep doing it and it still can't remove them, then you have two choices. (1) Run DBAN to wipe the computer clean and reinstall Windows, Drivers, Software (2) take it to a professional support (I don't mean GeekSquad) to do, but your looking at minimum $150-250 depending on how bad the infestation is. Further your probably lose data anyway as it will be infected as well (i.e. Word files, Acrobat files, JPGs, etc.).
 

Rfisher

Honorable
Aug 21, 2013
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10,530
I was trying to avoid a wipe and reinstall. I don't have a ton of files that I need on here so that might be the best option. I was reading some info last night after I posted this and I saw someone mention running a scan in safe mode. Basically run both in safe mode delete and restart. I haven't tried this option yet. Does it sound like a good idea?
 
sounds like you have a rootkit or some other polymorphic phage virus, here are the steps to detecting and removing.


rkill to stop the virus or malware from running
HitMan pro to detect and remove the virus/rootkit
RougeKillerto repair hostfile
Run System File Checker to ensure that windows files are intact and in the original format!

if you have to reboot at any time repeat step 1 (run rkill) before moving on.





 
Solution