Administrator Issues Help

IPW · Dec 4, 2013

Hi Folks,

I have just acquired and old HP nx7010 Laptop that I am trying to sort out for a local kid.

The main trouble I am having is that I seem to have no option other than to log on as a single name 'Mine'. That name does not seem to be an Administrator because I keep being told I have no 'authorisation' to do things.
I would welcome any help.
Thanks

COLGeek · Dec 4, 2013

Your best bet may simply be to wipe the system and put a new install in place so that you'll know what is actually installed on the system.

Have you tried logging in as the Administrator in Safe Mode?

IPW · Dec 4, 2013

No - how do I do that?

IPW · Dec 4, 2013

I have opened in Safe Mode and I still only have the choice of 'Mine'

COLGeek · Dec 4, 2013

XP Home or XP Pro?

COLGeek · Dec 4, 2013

FYI: http://windowsxp.mvps.org/admins.htm

Might help you step through this as well.

IPW · Dec 4, 2013

Hi. Thanks for your patience. It is XP Pro. Just doing what i can it seems to be called 'Robert' and working on Home Mobile workgroup. That is about as far as I can get in :-(

IPW · Dec 4, 2013

Will work through the info on that link as you recommend.....

COLGeek · Dec 4, 2013

Seriously, I really think a clean install is you best path forward. Regardless, good luck!

IPW · Dec 4, 2013

None work. Nothing at all occurs when I try the double ctrl+alt+ delete. In the case of TweakUi, I am not in the Administrators Group so cannot install. Or in the case of going down the Regedit route to Users, it will not allow me to add a DWORD value - says 'error writing to the registry'.

I do note that on that page of 'user list' the one at the top shows 'default' and there is no value set. Is that significant?

Thanks

IPW · Dec 4, 2013

Do you mean a new XP installation? This LapTop was donated to allow me to sort it out for the local kid - no discs or anything. :-(

COLGeek · Dec 4, 2013

Yes, an OEM HP XP CD would do the trick to allow you to install XP.

At this point, you need a tool to hack the password and we can't help you with that. Discussions on how to bypass security measures are not allowed on Tom's Forums. We have no means to verify you are the rightful owner or authorized to change the system in question.

IPW · Dec 4, 2013

Just been on to HP. They are going so send me Recovery Disks !!! How about that for service on a 9 year old machine??

COLGeek · Dec 4, 2013

Excellent news!!!

Search

Administrator Issues Help

IPW

Distinguished

COLGeek

COLGeek

Cybernaut

IPW

Distinguished

IPW

Distinguished

COLGeek

Cybernaut

COLGeek

Cybernaut

IPW

Distinguished

IPW

Distinguished

COLGeek

Cybernaut

IPW

Distinguished

IPW

Distinguished

COLGeek

Cybernaut

IPW

Distinguished

COLGeek

Cybernaut

TRENDING THREADS

Latest posts

Moderators online

Share this page