External hard drives are plug-n-play. The hard drive may have come with backup software but it isn't needed to access the hard drive. Open Disk Management if the hard drive isn't showing up in My Computer.
External hard drives are plug-n-play. The hard drive may have come with backup software but it isn't needed to access the hard drive. Open Disk Management if the hard drive isn't showing up in My Computer.
OK the drive may be dead and unreadable. You may have to open the external enclosure, remove the hard drive and connect it directly to the PC. You can also download a diagnostic tool from the hard drive manufacturer or run a data recovery program like EaseUS. Good luck.