- Dec 4, 2013
- 2
- 0
- 10,510
I have a FULL Seagate Barracuda 3tb internal hard drive that just stopped working that I would like to recover the data. My big road block in trying to recover the data myself is that my computer is not recognizing that the drive is connected. It has not been physically damaged and has not left the computer in the 11 months that I've had it besides for the rare occasion I add a new part to my computer. It is under warranty so whatever I do I would like not to void the warranty so I can have it replaced once I get the date. Here is what happened.
Last night when I tried to move a file to my hard drive it was really slow and and kept giving me errors. It finally worked and I started watching the file from the hard drive on my media player. Half way through my media player gave me all kinds of errors and the file stopped working. After closing my media player I saw that my hard drive seemed to have been disconnected (It did not show up in "My Computer". I tried rebooting, taking the hard drive out and putting it back in and switching which bay I had it in (I have a case that allows for hot swapping). None of this has worked. When I put it in the computer you can hear it working (all normal noises, no bad ticking or anything). It slows/freezes up the computer as the computer seems to be trying to read the hard drive but after awhile it seems like it gives up and the computer returns back to normal without recognizing the hard drive.
I took it to a local computer shop and they confirmed that it now a dead drive. They said they should be able to recover the data off the hard drive and put it on another drive for $129 or $189 if it proves to be difficult. This is a lot better then the $300 flat fee that Seagate would charge because its under warranty and a hell of a lot better then the $600 to $3,000 they would charge if it wasn't under warranty. But since they both say they should be able to recover the data from it I have to assume there is a way for me to do it from home. I have OnTrack EasyRecovery Professional on my computer but I just need a way to get my computer to recognize the drive. If anyone can help me I would be greatly appreciative.
Last night when I tried to move a file to my hard drive it was really slow and and kept giving me errors. It finally worked and I started watching the file from the hard drive on my media player. Half way through my media player gave me all kinds of errors and the file stopped working. After closing my media player I saw that my hard drive seemed to have been disconnected (It did not show up in "My Computer". I tried rebooting, taking the hard drive out and putting it back in and switching which bay I had it in (I have a case that allows for hot swapping). None of this has worked. When I put it in the computer you can hear it working (all normal noises, no bad ticking or anything). It slows/freezes up the computer as the computer seems to be trying to read the hard drive but after awhile it seems like it gives up and the computer returns back to normal without recognizing the hard drive.
I took it to a local computer shop and they confirmed that it now a dead drive. They said they should be able to recover the data off the hard drive and put it on another drive for $129 or $189 if it proves to be difficult. This is a lot better then the $300 flat fee that Seagate would charge because its under warranty and a hell of a lot better then the $600 to $3,000 they would charge if it wasn't under warranty. But since they both say they should be able to recover the data from it I have to assume there is a way for me to do it from home. I have OnTrack EasyRecovery Professional on my computer but I just need a way to get my computer to recognize the drive. If anyone can help me I would be greatly appreciative.
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