- Dec 4, 2013
- 7
- 0
- 10,520
Hey guys,
Here's the background: recently I moved back home from college (graduated!) and got complaints from my family about the AT&T internet service they have, and how it was getting slower and slower. I did some speed tests and from a short personal experience, it was pretty bad. There was the holiday deal for Comcast Blast (50mbps/10mbps), my dad already had Comcast TV set up, so I figured might as well switch Internet over to the same company.
I got the modem yesterday and set it up and activated the internet service last night. I ran a speed test last night and this morning, and the results were consistent.. and interesting. I got around roughly 0.5-5mbps download and about 10-12mbps upload. Now that's really interesting, as the upload speed is perfectly fine!
This abyssmal download speed was comparable to what my house had with AT&T as well. I don't know what level of mbps service we had with them, but it seems the same problem affects both services. Does AT&T and Comcast share the same neighborhood node? I get an intuitive feel that it's a faulty problem with the hardware setup that's connecting my house to the neighborhood node.
I tried playing an online game, and noticed that there were mini-hiccupping disconnects. I don't disconnect fully, but things freeze for maybe 1 second, and resume; it happens around once every 5-7 seconds. I also had some difficulty finishing up speed tests as well, so it would seem I'm not getting a constant, continuous connection either?
Once I get back from work today I'll see if the neighbors have the same problem. I know bandwidth is shared in the neighborhood, but I don't think I'm getting 0.5-5mbps simply because a couple people are downloading videos... I've done some research elsewhere and most people with the Blast! (50mbps) usually get a consistent 30-40mbps at the least. I live in San Jose, CA.
What do you guys think of this situation? Any suggestions/help are appreciated, thanks guys! I'm not a network/hardware guy, and I don't know much about how networking work, so if there's any software I can run, hardware around the house I can check and things I should be looking for to identify the problem, it would be helpful.
Here's the background: recently I moved back home from college (graduated!) and got complaints from my family about the AT&T internet service they have, and how it was getting slower and slower. I did some speed tests and from a short personal experience, it was pretty bad. There was the holiday deal for Comcast Blast (50mbps/10mbps), my dad already had Comcast TV set up, so I figured might as well switch Internet over to the same company.
I got the modem yesterday and set it up and activated the internet service last night. I ran a speed test last night and this morning, and the results were consistent.. and interesting. I got around roughly 0.5-5mbps download and about 10-12mbps upload. Now that's really interesting, as the upload speed is perfectly fine!
This abyssmal download speed was comparable to what my house had with AT&T as well. I don't know what level of mbps service we had with them, but it seems the same problem affects both services. Does AT&T and Comcast share the same neighborhood node? I get an intuitive feel that it's a faulty problem with the hardware setup that's connecting my house to the neighborhood node.
I tried playing an online game, and noticed that there were mini-hiccupping disconnects. I don't disconnect fully, but things freeze for maybe 1 second, and resume; it happens around once every 5-7 seconds. I also had some difficulty finishing up speed tests as well, so it would seem I'm not getting a constant, continuous connection either?
Once I get back from work today I'll see if the neighbors have the same problem. I know bandwidth is shared in the neighborhood, but I don't think I'm getting 0.5-5mbps simply because a couple people are downloading videos... I've done some research elsewhere and most people with the Blast! (50mbps) usually get a consistent 30-40mbps at the least. I live in San Jose, CA.
What do you guys think of this situation? Any suggestions/help are appreciated, thanks guys! I'm not a network/hardware guy, and I don't know much about how networking work, so if there's any software I can run, hardware around the house I can check and things I should be looking for to identify the problem, it would be helpful.
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