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No Onboard Audio rear or front panels with Asus Z87-A

Last response: in Motherboards
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December 4, 2013 7:42:49 PM

I have tried installing the latest realtek audio driver from both the asus and the realtek websites.

When I plug in my headphones/speaker cable into the green audio on rear, it detects it and says headphones have been plugged in and automatically makes the speakers default in playback settings. But no audio comes through. When I click the mute button in the realtek sound manager I hear a slight click as it goes from a tiny amount of white noise to nothing at all....

I'm at a loss of what to do. any suggestions?

I also get no audio from the front panel, which is an hd audio, but I am much more fussed with getting the rear working.

Thanks in advance
a b V Motherboard
December 4, 2013 7:50:24 PM

Hello... first verify your headphones and adaptors are working in another computer/reciever... Control Panel- Sound- Playback, is your Realtek selected with a Green check mark? Are your Audio drivers all happy in Control Panel- Device Manager, ?
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December 4, 2013 8:03:58 PM

Ironsounds said:
Hello... first verify your headphones and adaptors are working in another computer/reciever... Control Panel- Sound- Playback, is your Realtek selected with a Green check mark? Are your Audio drivers all happy in Control Panel- Device Manager, ?


Thanks for the reply.
my headphone are indeed working in other devices and I have tried multiple pairs and my speakers on the motherboard. no go.

in playback the realtek high definition gets autmatically selected as default with green check when I plug in the headphones and it says headphones have been connected as a tooltip from the taskbar. still no sound comes out.

device manager looks clean with 2 nvidia audio drivers and the realtek high definition audio
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a b V Motherboard
December 4, 2013 8:13:24 PM

Hello... have you got the Volume turned up? is this a new build? has it worked before? Make sure you have no other Audio/communication programs loaded that might try and take control over your Volume setting from the Realtek Output... Check your Bottom right Speaker Icon App- Mixer, when trying to play something.
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December 4, 2013 8:27:04 PM

Ironsounds said:
Hello... have you got the Volume turned up? is this a new build? has it worked before? Make sure you have no other Audio/communication programs loaded that might try and take control over your Volume setting from the Realtek Output... Check your Bottom right Speaker Icon App- Mixer, when trying to play something.


Brand new build, volume maxed, not on mute. the volume mixer shows the green bar moving with sound... it just isnt coming out anywhere...
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December 4, 2013 8:35:28 PM

Also, I have just confirmed working from Ubuntu that I just ran on the usb for testing...so it looks like it isnt hardware at least. Though I still didnt have any audio through front jacks in there....
Any suggestions? I have already tried re-installing drivers, but it seems that it must be driver related, yeah?

I appreciate the assistance
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a b V Motherboard
December 4, 2013 8:48:49 PM

Hello... the front jacks need the right connector into the right motherboard connector and the right polarity, un-plug the front connector and re-test rear connectors with headphones... Realtek drivers are very good and work with every install i ever did with them, never a issue, never have to configure it, have you been playing with settings after driver install? the software shows it's working, could be your motherboard/Headphone/Plugin hardware : (
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December 4, 2013 9:47:45 PM

Ok, so I was able to make sound come out the rear connector....but not in a way I need it to...
Basically, the green connector is somehow being used as a side right and side left when I right click the realtek audio and go to configure the speaker and choose 7.1...

Anybody have any clue how I can set this up as a stereo setup, and map the two speakers I have to normal left/right rather than side l/r in a 7.1 setup that I dont have?
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Best solution

a b V Motherboard
December 4, 2013 9:55:44 PM

Hello... In the realtek HD Audio Manager, set "speaker configuation" to stereo and you can also right click on the output jacks/connector pictures and left click "Connector Retasking"... pretty kewl software!!!
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December 4, 2013 9:58:04 PM

Ironsounds said:
Hello... In the realtek HD Audio Manager, set speaker configuation to stereo and you can also right click on the output jacks/connector pictures and left click "Connector Retasking"... pretty kewl software!!!


thank you sir. i got it working... i think i'll tackle the front ports another day.... the attachment says hd audio, that is something I should be able to plug in and get working, yeah?
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a b V Motherboard
December 4, 2013 10:08:22 PM

Hello... the realtek chip you have is very powerful... but it is a software/CPU driven output... there are "hardware" Audio cards and interfaces made for professional applications where you don't want any CPU Load... the digital output can be used to Recievers and Digital/Amplified speakers.
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