Trouble shooting ASUS 7850 HD Radeon

NirvanaBomb

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Hello, I am a first time poster long time lurker on this site. I have never resorted to posting for solving my PC issues, I usually find the answer with a simple Google search. My problem this time? I don't even know the source of the problem...

I am a PC gaming enthusiast, I am not by any means uneducated in this (though I am always learning more!). However, I am upgrading from an XFX 7770 HD Radeon (1GB Edition) to an ASUS 7850 HD Radeon (2GB, OC)

Primary reason for upgrade was 7770 was getting old, and starting to run slow. I was also invested in a performance upgrade that I expected from the higher tier of the 7K family.

So, I recieved the card, cleaned out my PC, removed the old card, uninstalled the drivers, restarted, installed new drivers, restarted again. It crashed once during the uninstall of the old drivers. I didn't think much of it, just thought it to be a driver conflict...

Then, I go on to my normal testing. Runs CSGO great. Runs MineCraft great. Then, I get on to my web browser to read more about my card. It crashes every time on the GPU Tweak Event site, and I presume it will crash on YouTube or any other multimedia... Please let me know what you guys need to know to help me fix it.

BTW: Crashes are either BSOD, or strange grey/light blue lines going vertically on the screen.
 
Solution
D
Your RAM is correct. CPU-Z reads the actual speed. Since it's DDR or double data rate it transmits information on both the rising and falling edges of the clock cycle so it's running 1333 effective. My DDR3 1600 reads as 800Mhz in CPU-Z.

You got enough power supply for about 6 HD 7850s lol. You can run Crossfire 7850s easily with a 600w power supply. It's not hurting anything though.
Has nothing to do with the card or the video drivers.

It`s more of a case of updating your flash player.
You most likely have an old or out dated version of the software, or it is not installed.
That will cause a crash on a website that wishes to play a video.
No plugin for the browser you are using.

http://get.adobe.com/flashplayer/

 

NirvanaBomb

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using the custom catalyst control center that came with the card, AMD/ASUS. here's the hardware info it shows:
Graphics Card Manufacturer Powered by AMD
Graphics Chipset ASUS HD7850 Series
Device ID 6819
Vendor 1002
Subsystem ID 042C
Subsystem Vendor ID 1043
Graphics Bus Capability PCI Express 2.0
BIOS Version 015.017.000.001
BIOS Part Number 113-AD41100-112
BIOS Date 2012/05/24
Memory Size 2048 MB
Memory Type GDDR5
Core Clock in MHz 860 MHz
Memory Clock in MHz 1200 MHz
Total Memory Bandwidth in GByte/s 153.6 GByte/s
 

NirvanaBomb

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Discussed it with a fellow friend on Steam, who advised I uninstall the custom ASUS driver, and get AMD's official driver. Also removing GPU Tweak.. Will post if it gets fixed.
 

NirvanaBomb

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After some digging, I found that ASUS' poorly programmed GPUTweak, and there isn't an uninstaller. I'm restoring my system to right before I installed it. For now I'm assuming I've found my own solution, again.
 

NirvanaBomb

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@Shaun o: If it was an issue with Flash, shouldn't it have crashed on my old card as well? Also, posting now after system restore, going to see if that site still crashes my PC. Also I am on Google Chrome as my desired browser. It appears that the site no longer crashes me after restore :D
 

NirvanaBomb

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I am running into new problems now.
CPU-Z says my GPU only has 512 MBytes of memory (THIS IS WAY OFF!) and my APU has the 2048MB of memory... It may just be CPU-Z being confused, but I was wondering is there a sure way of checking?
I am currently in the process of uninstalling the ASUS-AMD Catalyst Control Center, and installing the AMD issued driver for my card. Going to reboot, and check my BIOS.
 
D

Deleted member 217926

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Please post your complete system specs including power supply make and model.

And to be clear, all you did was swap an HD 7770 for an HD 7850? No other hardware changes?
 

NirvanaBomb

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CPU: AMD A8 3870 Quad Core clocked at 3.0GHz, all cores unlocked.
Mobo: ASUS F1A55-M LX PLUS, most recent BIOS installed.
RAM: SUPER TALENT 2x4GB DDR3 1333MHz... Although, reading the CPU-Z it says Max Badwidth PC3-10700 (667 MHz) ? Not sure what that means.
GPU: ASUS HD7850 2GB, detailed specs can be found on the amazon.com link I posted
PSU: Corsair HX850W, Modular
 

NirvanaBomb

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I disabled the gfx of my APU in BIOS, and made sure that everything for gfx would go to my GPU. I'm about to uninstall the OEM drivers and install AMD's. And yes, the only hardware that I changed was the GFX card. I pulled out an old wifi card as well.
 

NirvanaBomb

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The AMD Drivers have installed.
Software info:
Driver Packaging Version 13.152.1.8-131008a-163824C-ATI
Catalyst Version 13.9
Provider Advanced Micro Devices, Inc.
2D Driver Version 8.01.01.1331
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0002
Direct3D Version 9.14.10.0984
OpenGL Version 6.14.10.12430
AMD Catalyst Control Center Version 2013.1008.932.15229
AMD Audio Driver Version 7.12.0.7716

Hardware info:
Graphics Card Manufacturer Powered by AMD
Graphics Chipset AMD Radeon HD 7800 Series
Device ID 6819
Vendor ID 1002
Subsystem ID 042C
Subsystem Vendor ID 1043
Graphics Bus Capability PCI Express 2.0
BIOS Version 015.017.000.001
BIOS Part Number 113-AD41100-112
BIOS Date 2012/05/24
Memory Size 2048 MB
Memory Type GDDR5
Core Clock in MHz 860 MHz
Memory Clock in MHz 1200 MHz
Total Memory Bandwidth in GByte/s 153.6 GByte/s

CPU-Z says my GPU has 2048MB of memory... Only thing I want to know how to optimize past this is RAM. Moral of the story here I guess is never use OEM discs :p ...

For my GPU, you guys can call this problem solved... Although can you explain to me the misread of RAM latency on CPU-Z? And how to show it read properly?
 
D

Deleted member 217926

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Your RAM is correct. CPU-Z reads the actual speed. Since it's DDR or double data rate it transmits information on both the rising and falling edges of the clock cycle so it's running 1333 effective. My DDR3 1600 reads as 800Mhz in CPU-Z.

You got enough power supply for about 6 HD 7850s lol. You can run Crossfire 7850s easily with a 600w power supply. It's not hurting anything though.
 
Solution

NirvanaBomb

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So, what of these high voltage warnings? Should I not worry? Is it because my auto settings are adjusting to the new card now that I have everything installed proper?

Also, I'm well aware I went overkill on my PSU (I even got modular!) the idea was to get a PSU that would last me a very, very long time :p
 
D

Deleted member 217926

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To be honest I'm not sure about that overvoltage warning. Were you overclocking your APU? No voltages should have changed by installing a new card.

You can try clearing CMOS by shorting the jumper on the board or removing the battery for about 15 minutes. That will reset your BIOS to factory defaults.
 

NirvanaBomb

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Eh, I'm pretty sure it was my mobo adjusting the auto settings, and it was just telling me there was some increased voltage. I've been gaming and listening to music and also watched a few YT vids, new card is running great.. As said before, never trust OEM drivers :p This whole headache could have been avoided I think if I just tossed the OEM disc from the start. Thanks for letting me post here as part of my dig for my fix xD