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Screen went black, shut down, and blackscreen forever

Last response: in Graphics & Displays
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December 5, 2013 12:11:30 AM

Hey, so the otherday when I was playing some games, without any issues or lag. Suddenly mid-game my screen went black for 2-3 seconds and then the computer shut itself down. After that incident I can't start the computer with any graphics anymore. I can however hear by my headphones that windows is starting up and that everything else works. I am assuming that the CPU and RAM are working because I get into windows.

These are my specs:
Intel Core i7 3770K
ASUS GeForce GTX 760 DC2OC

Corsair PowerSupply (PSU) RM650 650W 80 Plus Gold

MSI Z77a-S01

Corsair vengeance 4GB x2

These are the things I have tried:

- Reset CMOS

- Checked that the Graphic card is inserted fully

- Swapped the graphics card into the other two PCI-E slots

- Tried booting with only the necessities, GPU, CPU, one RAM stick and mobo power cable.(No Hard Drive etc.)
- I have two screens so I really highly doubt that both my HDMI and DVI-I cable just stopped working suddenly and shut my computer down, same with the screens itself.

I am wondering if the warranty applies to this, I have not caused any damage whatsoever physically and this was a problem before I tried to fix it. I just tried troubleshooting it so I could send the faulty component in.


I dont know what else to see, I am not 100% certain its the GPU. I want to know if there are any more troubleshooting I can do.

a c 480 U Graphics card
December 5, 2013 1:31:12 AM

If you have an older GPU to test in your system, or another system to test the card in, that could be a start to confirm whether or not the GPU is causing the problem

You could also try booting into windows using your onboard graphics, if it works normally then the card itself has a problem and seek warranty ASAP
December 5, 2013 1:59:35 AM

Alrite, I dont have any older GPU, but i have another system(my brothers) Ill suppose Ill try it on that one. Also my mobo does not have any video card output, so I cant really test the integrated gpu:/.

But is there any risk of testing it on another system? Like if the graphic card is broken will it disturb the other components?
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a c 480 U Graphics card
December 5, 2013 3:02:31 AM

It shouldn't disturb the other components as long as your brother's PSU is enough to power it (at least 30A on the +12v rail)

If that doesn't work, then warranty/RMA would be your only choice
December 5, 2013 4:41:25 AM

Yeah it was the graphic card that was faulty, but any idea what caused it? Maybe some hints if you check my last thread. Its weird that it would just stop working for no reason, or is this a common problem?
a c 480 U Graphics card
December 5, 2013 4:42:43 AM

Care to post a link to your last thread?

I don't know how it suddenly went like that :S, there's always a chance of a faulty chip, even for a quality brand like Asus, let's just hope the replacement goes well

How new is the card? given the complexity of hardware, anything can go wrong
a c 480 U Graphics card
December 5, 2013 5:03:28 AM

Ouch, is that faulty card the same one you were using up until this incident? a bad PSU may not completely take out other components when it blows, but you never know what it may have done :S

Seems that the PSU may have taken out that 760 if you were still using the same one

If not, then that's some incredibly bad luck if your replacement card of less than a week old also gives such problems

At least now you've learnt the lesson to never skimp on the PSU, quality units are generally Seasonic, XFX, Antec and Corsair (their higher end units)
December 5, 2013 5:12:24 AM

Use your mobo vga then clean your RAM by using penci eraser or .
December 5, 2013 5:12:38 AM

Use your mobo vga then clean your RAM by using penci eraser or .
December 5, 2013 5:46:00 AM

rolandzhang3 said:
Ouch, is that faulty card the same one you were using up until this incident? a bad PSU may not completely take out other components when it blows, but you never know what it may have done :S

Seems that the PSU may have taken out that 760 if you were still using the same one

If not, then that's some incredibly bad luck if your replacement card of less than a week old also gives such problems

At least now you've learnt the lesson to never skimp on the PSU, quality units are generally Seasonic, XFX, Antec and Corsair (their higher end units)

I am not using the same PSU and Graphics card as of after that thread. I bought a new PSU and Graphics card that day and ever since that day it worked fine until I got this blackscreen.
a c 480 U Graphics card
December 5, 2013 5:55:56 AM

That's some pretty bad luck :S

Even if it wouldn't help matters I'd still do a clean reinstallation of Nvidia drivers after getting a replacement card through warranty

Since it didn't work with your brother's machine then you could assume that the new card you got is faulty and go for an RMA since it's only been a few days
December 5, 2013 6:31:43 AM

Yes, what bothers me is that it will take weeks before i'll get it back, and I dont have a old graphics card laying around sadly:( 
a c 480 U Graphics card
December 5, 2013 6:47:09 AM

Wow weeks... that really sucks, the fact that your mobo doesn't support onboard GPU also sucks :( 

Hopefully you have a backup system :S, or if you don't you can probably pick up a cheapo card as a temporary placeholder (in your case preferably Nvidia since swapping out would require uninstalling+installing drivers which would be a hassle)/borrow one off a friend etc.

I know how it feels, though it's always nice to have a backup option ready for everyday use
December 6, 2013 6:41:52 AM

Lol, how wrong can I get, they instantly swapped it out, but I still worry that some other component is causing hardware failure, or am I just being paranoid? I only know that I should replace my current drivers, anything else I can do?
a b U Graphics card
December 6, 2013 6:48:20 AM

if you hear windows startup, everything works except for the display...
1. monitor (either cables are not properly seated or faulty display ports)
2. gpu display port is faulty (try HDMI)

Best solution

a c 480 U Graphics card
December 6, 2013 6:54:02 AM
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Since this time it's the card I wouldn't worry too much yet. The problem is that your old PSU may have damaged a component (not to the extent of completely taking it out) so you may end up with another component which might give you problems in the future, but that would be for the future I guess

The basic steps people take with diagnostics are memtest for RAM, prime95 for the CPU (generally a few hours for testing OC stability), furmark or Kombustor for stress testing the GPU, Chkdsk or HDDscan etc. for testing drives.

Depending on motherboards, they generally give you beep codes or if they have an LCD they will display an error code if something goes wrong
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