- Dec 5, 2013
- 4
- 0
- 10,510
I received the Supreme FX X FI sound blaster card with my ASUS Rampage II Extreme motherboard about 5 years ago (I know it's time to upgrade).
Recently I bought a new case for my internals as my last one had fans that had stopped working and whatnot. I managed to get things put back together and checked to see that everything booted fine. Then went to bed shortly after. I had decided to do a fresh install of Windows 7 in the morning because I had been holding onto an SSD that I was too lazy to buy a bracket for and it just so happened that the case came with built in brackets. Installed the OS on the SSD and rebooted and everything is hunky dory except for this sound card. Of course I didn't check the sound before I re-installed everything.
The light on the card itself comes on (the Supreme FX X FI lettering is blue), but I've got no sound. I also have headphones hooked up to the fiber port for gaming and those don't work. I go into playback devices and speakers aren't listed and neither is the fiber port (they were definitely listed before the new case). I went into the device manager, go to sound, video and game controllers and all that is listed are my nVidia high definition audio and nVidia Virtual Audio Device card and my monitor webcam. I have the tv in my room connected to my computer thru HDMI in order to watch Netflix and what not. I've gone to the ASUS website in order to download the driver thinking that may be my problem (the driver is SB_XFi_V10_R19_XpVIstaWin7). When I run the setup it gives me an error message stating "Setup is unable to detect a supported product on your system. Please ensure that your product is installed before running this Setup program. Setup will exit." I even tried taking it out and putting it back in to see if that might work with no luck.
I checked the one plug from the case going to the sound card and there's one wire with it's insulation cut, but it doesn't look like any of the wires are damaged. But that's just the case right?
I'm at a loss, I have no idea where to go from here. I suppose I could've fried it with static discharge, but I was fairly careful not to touch the actual circuit board part of the card. It's really bumming me out as I do a fair amount of gaming on my computer and it's hard to play a first person shooter with no sound. I'm also an unemployed college student so buying anything is out of the question.
Recently I bought a new case for my internals as my last one had fans that had stopped working and whatnot. I managed to get things put back together and checked to see that everything booted fine. Then went to bed shortly after. I had decided to do a fresh install of Windows 7 in the morning because I had been holding onto an SSD that I was too lazy to buy a bracket for and it just so happened that the case came with built in brackets. Installed the OS on the SSD and rebooted and everything is hunky dory except for this sound card. Of course I didn't check the sound before I re-installed everything.
The light on the card itself comes on (the Supreme FX X FI lettering is blue), but I've got no sound. I also have headphones hooked up to the fiber port for gaming and those don't work. I go into playback devices and speakers aren't listed and neither is the fiber port (they were definitely listed before the new case). I went into the device manager, go to sound, video and game controllers and all that is listed are my nVidia high definition audio and nVidia Virtual Audio Device card and my monitor webcam. I have the tv in my room connected to my computer thru HDMI in order to watch Netflix and what not. I've gone to the ASUS website in order to download the driver thinking that may be my problem (the driver is SB_XFi_V10_R19_XpVIstaWin7). When I run the setup it gives me an error message stating "Setup is unable to detect a supported product on your system. Please ensure that your product is installed before running this Setup program. Setup will exit." I even tried taking it out and putting it back in to see if that might work with no luck.
I checked the one plug from the case going to the sound card and there's one wire with it's insulation cut, but it doesn't look like any of the wires are damaged. But that's just the case right?
I'm at a loss, I have no idea where to go from here. I suppose I could've fried it with static discharge, but I was fairly careful not to touch the actual circuit board part of the card. It's really bumming me out as I do a fair amount of gaming on my computer and it's hard to play a first person shooter with no sound. I'm also an unemployed college student so buying anything is out of the question.
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