Old Laptop is faster then New Desktop!

Tylerogers

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So my 4 year old Mac laptop is opening web pages and playing videos faster then my new computer I just built. I believe this has to do with my internet since this doesn't make any sense. On my laptop I'm using wifi while on my desktop I'm using an ethernet cable hooked up to my modem. On my modem the ethernet light is blinking constantly while the wireless light is blinking every few seconds. I don't know if internet works like this but does that mean my wireless connection is stronger then my ethernet connection because that would make sense to why my old crappy laptop is faster surfing the web then my newly built computer. Or is the problem have to do with my desktop? Is there something I need to download in order for my internet to run faster on it? I'm downloading Battlefield 4 right now and it's downloading at an average of 300 KB/sec with an estimated time of finishing in 25 hours. What?!? and this isn't a problem with BF4 since Arkham Origins was downloading at even less on steam but I've stopped the download to make BF4 download faster which it isn't. If the problem is that my wireless connection is faster then what would I buy? I did a search on the internet and I think you buy a wireless lan wifi usb adapter thing right? if so could someone give me a link to a really good one that would work with Windows 8.1? Thank you!
 
Ethernet is faster than wifi and capable of way more than 300KB/s. If the ethernet is blinking constantly its sending traffic constantly. That's what its supposed to do. Your wifi light is blinking very slowly because you're sending very very little data browsing vs downloading huge game files.

You need to provide some actual information on your hardware, internet speed, and equipment. we dont even know if your laptop is faster since you didn't give us a download speed for it. It just sounds like you're on 3Mbps DSL at the moment and trying to browse while downloading games. That may not be the case, but that's why you need to provide actual information
 

Tylerogers

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So if I hooked this up to my computer would it detect my wireless network? Does that have to with what motherboard I'm using since I had to install a ethernet driver for my motherboard in order to use an ethernet cable so would I have to install a wireless adapter driver? Sorry for asking these questions they're probably really dumb. My mother board is the MSI Z87 G45. If it works with it i'll get it since my internet on my new computer right now is just sad.

 

Tylerogers

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What do you need to know? My new computer build is this:
Motherboard:MSI Z87 G45
GPU: GT770
CPU:I5 4670k
Harddrives: Western Digital Black 1tb and a 120gb SSD
WIndows 8.1
600w power supply

Internet is running faster on laptop since I tried watching the same youtube video on both. On laptop it loaded faster and played while on desktop it's taken minutes to open and still hasn't even loaded yet. Trust me laptop is using the internet faster so I don't know what the problem is. I also thought ethernet would be faster since I'm directly linked up to the modem. What else do you need to know because I really need to fix this. The internet speed on desktop is making it almost unusable.
 
You are sure you've installed all the drivers and checked in your device manager to be sure all are working properly?

Well it could be your new desktop hard drive is infested with Malware, the fact your light is blinking, so much means there is a lot of traffic if its just you that means something is running stuff on your computer. I'd download Malware bytes and Spybot Search & Destroy on your notebook and install them there. I'd pull your hard drive from your desktop and attach it as a slave and scan it for Malware and virus with both Malware programs (1 at a time) and run your anti V on it too. Do it again every time you find and remove something.
 

Tylerogers

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Ya i"ve downloaded the drivers. And how would I have gotten a a virus already? I've only gotten the computer to start working two days ago and the internet for it has been working crappy since the start. I did a search online and apparently my crappy internet has to do with the killer ethernet on the motherboard. The killer ethernet works really badly on Windows 8 so if I were to use a wireless usb adapter for internet would I not being using the killer ethernet since I'm using the wireless adapter? It seems the only fix is going with a wireless adapter or MSI fixing this "killer" ethernet crap that doesn't work well with Windows 8.

 
What speed of internet are you paying for and what style of service is it? DSL, cable, fiber?

Apple devices do not support QoS (Quality of Service,) meaning, your Apple laptop (unless it's running Windows) is likely using all of the available bandwidth your router will allow it, which can cause Windows based machines, which do properly support QoS, to have what would appear to be a very slow connection to the internet. This is true for all Apple products. It gives the appearance of better performance, but it's actually because the products thrash the network activity of other devices, rather than cooperating nicely.

You will never get a better connection through wireless than using a wire, unless your wire is broken or malfunctioning. Even at best, wireless will give you a fraction of the throughput and have greater latency. This likely has absolutely nothing to do with your perceived difficulties.

If you do plan to replace your Killer Ethernet device, I would suggest replacing it with an Intel wired PCIe based Ethernet adapter, not a wireless device, unless you absolutely must have your desktop run wirelessly.

If your desktop computer is just freshly built, it is very likely there are a multitude of patches waiting to be applied, unless you have specifically done so already. These take bandwidth to download. While it's unlikely you'll notice it, it can affect your internet's apparent speed.

Windows 8.1 has an updated browser. Sites such as YouTube may be treating the browser on your Mac differently than on your desktop. They have both an HTML 5 and a Flash version of their software, and most users are not going to realize which they've got in front of them when they pull up the site. This can easily affect the outcome of watching videos on their site. The HTML 5 version was in Beta, last I recall, but is where they are headed, as the internet community isn't exactly in love with Flash, it just happened to be the only game in town at the time. YouTube opts people into the HTML 5 browser program without asking or saying. It's funny, as the two computers I have here were both running Windows 8 at the time, but one was on the HTML 5 viewer and the other was using Flash. It was just random selection by YouTube.

Are you downloading Steam games while trying to watch videos on your desktop? Have you confirmed there is no other activity on your network other than the video test? Are you trying to watch the exact same video with the exact same bit-rate settings on each machine?

Maybe you should do a bandwidth test, so you have some real numbers:

http://www.speedtest.net/

http://www.speakeasy.net/speedtest/

http://www.bandwidthplace.com/

These sites will tell you just how fast data can travel between their host site and your machine. I suggest you run the same test on your laptop and your desktop and tell us what the numbers say. You may be surprised. :)

Killer Ethernet is not an MSI product, therefore, while the fix may be supplied by MSI, it won't be sourced by them.

Here is the site to download the latest drivers for your Killer Ethernet e2200 product:

http://www.killergaming.com/support/driverdownloadsupport

Make sure you get the correct 64 or 32-bit driver, to match your Windows installation.
 

Tylerogers

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Ok so I ran a speed test on laptop and desktop and this is what I got:

Laptop: Ping: 566ms Download Speed: 0.79mbps Upload speed: 0.21mbps
Desktop: Ping:1042ms Download Speed: 0.16mbps Upload Speed: 0.32mbps

As far as I can tell the upload and download speed on both of these suck but my laptop is still doing things on the internet faster and I'm not just talking about youtube. Opening my email and google is faster on my laptop so theres a problem with my desktop. Also I'm letting BF4 download on my desktop with nothing else open and its downloading at 30kbps now. Pathetic. 25 hours remaining. Yay! and this is not just BF4. I tested this with Arkham Origins earlier and it's just as slow.

I believe I'm using DSL since theres I believe a DLS cable hooked up to the modem. It's AT&T. I don't know if that helps. Also how do I know if anything needs a patch. I believe everything is up to date but how do I check. I know I have the latest version of the "killer" ethernet which I believe is the problem but I'm not sure. Somethings got to be a problem because like you said ethernet should be faster then wireless.
 
If you didn't download the drivers for your Killer Ethernet from their website, I wouldn't expect them to be the most current. Motherboard manufacturers have so many products in circulation, it's quite common to find outdated drivers on their sites, and driver disks are usually obsolete the moment they ship with a product, and really are most useful to get you going if you have no other choice.

Have you tried resetting both your modem and router? Both are prone to malfunctions, just like computers, as they do internal processing and routing of data packets. Pull the plugs on both, leave them for 30 - 60 seconds, and power them back up, and see what your speed results are after a fresh boot of both devices. If your modem has a battery backup, you'll need to remove that as well, but if all the lights go out when you pull the power, there's no battery in it to worry about.

On another note, is your wireless secured in any way? Does anybody else have access to your network that could potentially be using up your bandwidth?

Do you have a service utility panel or wiring access connection anywhere within perhaps 10 feet of your DSL line? DSL is extremely susceptible to external noise, and speeds will end up in the toilet if noise does end up on the line being used for DSL.

DSL can also be shared with a regular household telephone, therefore every telephone installed to the system needs to be installed behind a DSL filter to prevent the voice communications from affecting the data portion of the line.

When performing an online speed test, make sure Steam is not downloading, and no other devices are trying to send / receive, or you'll get erroneous results. :) It also doesn't hurt to run the speed test two to three times, so you can take an average, or just to be sure you didn't get an odd result. It's also not uncommon for servers such as Steam to slow down during peak hours. I've seen Steam exhibit very slow download speeds before, but it should come and go, not be consistent.
 

Tylerogers

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Ok so I've done some more research online and I'm convinced my internet problem is the killer ethernet on the motherboard. What I've read others have done is they've installed a network card and they're computer is running better. I don't really understand what a network card is so could you explain please. Is it like killer ethernet but something I would have to install myself. Does the network card work with ethernet or is it wireless?
 
Killer is a brand of Ethernet device manufacturer. They make a chip which handles networking functions, and supposedly does so better than the competition (debatable), and MSI happens to have used Killer's particular e2200 chip on the motherboard which you purchased. I am skeptical about whether this is the actual source of your problems or not. My guess is that there is a definite problem in your entire configuration, not just your desktop, and your Killer Ethernet device or modem is just unable to cope with it.

I still strongly recommend resetting both modem and router, and would add, checking for firmware updates for both products is a very good idea.

To answer your question of what a network card is, NIC (Network Interface Card,) it's really just a device that connects your computer to a network, wired or wireless. When people talk about installing a network card, they are essentially replacing or supplementing the device that is built into the motherboard to handle networking, by means of an add-in board such as this:

http://www.newegg.com/Product/Product.aspx?Item=N82E16833106033
 

Tylerogers

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Ok so I've reset my modem and no change. I don't know what you mean by router. I thought routers were for a wireless connection. I don't believe I have a router is that the problem? I found I have a few more updates for the motherboard and the chipset driver so I'll update those later and see if there's a change. If none of this works it seems my last option will be to buying a network card to see if that changes anything. Thank you for your help dude!
 
You're welcome.

A router is a device that is sometimes used to translate a single, public IP address so multiple computers can share it. If a modem doesn't have enough connectivity options, a router can also provide additional attachments to the network. If all you have is a modem, the routing functions are either being performed by the modem or you simply don't need a router.

Just like a NIC (Network Interface Card) a router can be wired, or include wireless connectivity.
 
The Killer Ethernet is suppose to reduce Lag for gamers by giving games higher priority then surfing the internet or streaming video. I've heard that some of the issues for this board can be cured by DL the latest Killer drivers form Killer or MSI but Win 8 has a problem doing it and you have to use another device to DL then transfer the driver over and update. Worse case you can buy a 1GB PCI-E 1x card and pop it in your computer and use it. Just turn off the Killer in the BIOS.

Some ISPs will provide a modem Router combo product if your using a wireless connection for your notebook and you don't have a separate router then the Model has a built in Access point or Router which is how you notebook is reaching the internet. Your Nic cards (Laptop & Desktop) have a unique MAC addresses (nothing to do with Apple) think of it as a street address and you LAN is the street. The Router or Access Point will provide the IP address think of that as the City, State and Zip when you address a letter, email in this case.
 
I saw a review for this motherboard and the main problem was the compatibility with Windows 8.1 MSI answered and listed a link for the new drivers and a tech support number to call for help. I'll list their message below for you.

Win8.1 came out at the time these products are still on the vendor's shelf, however we do have up-to-date drivers posted on our website, see below URL.
http://www.msi.com/product/mb/Z87-G45-GAMING.html#download

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MSI Review Team