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Ping Spikes every 5 seconds in Black Ops 1 with 50 mgps Comcast wifi

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December 5, 2013 9:03:10 PM

Recently I have been having trouble with Black Ops 1. On every server, I get a ping spike every 3-5 seconds. My ping will jump from 30-40 to 500-999 for a split second and then go straight back down. I made sure that my ping was doing this by testing it in the all servers page. When I refresh the page, the first 30-40 servers have a good ping, while the last 30-40 servers that my game refreshed have varying pings between 900-1500. This is because the last 30-40 servers were caught in the split second where my ping shoots up to crazy levels. I have the Comcast blast package, at 50mbps, which I have confirmed with speedtest.com on servers not owned by xfinity. I will list the specs for my hardware below, however I believe it to be a network issue. My machine is not overclocked.

Router: Default xfinity router from Comcast
Processor: Intel Core i7-3770k CPU @ 3.50 GHz
RAM: 16 GB
Motherboard: Asus Sabertooth
Power supply: Antek 750+ watt power supply
CPU cooler: Default heat sink
Graphics Card: Nvidia GTX 680
OS: 64-bit Win-7 Home Premium SP 1
Wireless card: 802.11 n
Antivirus: MSE

If you can't tell from the specs, I never have issues running any games. The only issues I've had with comcast is the recent Chicago outage which destroyed my bandwidth for a day along with everyone else in the states of Illinois and Indiana. I don't have problems with anything else. I don't play many other online FPS's but I have had no problems with other online games or streaming HD videos. Any assistance would be very much appreciated.

Thank you,
Sean
December 6, 2013 1:04:19 AM

I am going to suspect something with the game and likely a video driver issue. Just a outright guess since a number of people have seen this on other games.

Your best test is going to be to run a continuous ping from a command line on a different machine or even a phone while this is going on. Hard to say what to ping but 4.2.2.2 or 8.8.8.8 would be a good start. If you see no problems on these when you game claims there is a issue then pretty much the game is blaming the network for a non network issue.

You might be able to ping from a second command window on the same machine but if you have a network driver or cpu spike it will hide this issue.

Now if a different machine show the same problem at the same time then it is a matter of hunting down what is guilty.
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December 6, 2013 12:35:19 PM

bill001g said:
I am going to suspect something with the game and likely a video driver issue. Just a outright guess since a number of people have seen this on other games.

Your best test is going to be to run a continuous ping from a command line on a different machine or even a phone while this is going on. Hard to say what to ping but 4.2.2.2 or 8.8.8.8 would be a good start. If you see no problems on these when you game claims there is a issue then pretty much the game is blaming the network for a non network issue.

You might be able to ping from a second command window on the same machine but if you have a network driver or cpu spike it will hide this issue.

Now if a different machine show the same problem at the same time then it is a matter of hunting down what is guilty.


I dowloaded an app called Network Ping Lite on my iPhone and found the IP through my iPhone as well. I set the app on a continuous ping at 420 ms as I played and it ran flawlessly, even when I experienced these lag spikes in the game. After the test I had steam verify the integrity of the game cache and it downloaded 3 mb, however this didn't fix the problem, unfortunately.

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